Working on our most prestigious contracts, our uniformed Access Control Officers are key members of the security team. They are tasked with enabling access for the thousands of workers employed across the contract by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the main site. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA license in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the contract, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights. Your Time at Work Your responsibilities will include -● Key enabler of access to the site and associated developments ● Front of House Reception duties - leader of customer excellence ● Issue and receipt of Site Access Control passes to workers and visitors ● Operate and oversee various IT systems including the Visitor Management and AccessControl Systems ● Operate identification systems to enable access ● Assist contractors with access enquiries ● Supporting the Car Park requirement ● Administration duties as required and support to Access Control Lead and Supervisor ● Monitor and deliver service level requirements asper KPI's ● General office duties as required Our Perfect Worker Educational Requirements/Qualifications ● A good standard of education in Maths, English and IT. ● Entry level IT qualification (desirable) Preferred Experience ● Prior experience of working within a busy office environment and under pressure ● Customer service/front of house experience Personal Qualities ● Highest levels of integrity, respectfulness and professionalism required at all times. ● Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. ● An engaging and proactive 'can do' attitude where successes and failures are shared. ● Doing what we say we are going to do and only committing to what can be done. ● Listen and communicate effectively. ● Ability to plan ahead as far as possible and share intelligence to prevent surprises. ● Uniform to be kept tidy and smart at all times Key Information and Benefits Permanent Contract 308 holiday hours (25.6 days per year) National Pension Scheme Dell, Vodafone and O2 discounts Perks at work (national discount scheme) Aviva car, home and travel insurance discount Health Saturday Fund (health cash back scheme for you and your family) About Staffline Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.