Office Administrator Salary in Cardiff

Office Administrator job description

Job Title: Office Administrator

Overview/Summary of the Role:

The Office Administrator is responsible for managing the day-to-day administrative tasks and maintaining a smooth-running office environment. The role involves managing paperwork, maintaining records, managing the phone and email systems, and overseeing the office's general operations.

Responsibilities and Duties:

- Managing phone calls and emails

- Scheduling appointments and meetings

- Managing supply inventory and placing orders

- Maintaining records and databases

Office Administrator interview questions

Interviewer: Good afternoon, and thank you for coming in today. Can you please introduce yourself and tell us a little bit about your background?

Candidate: Hi, my name is Sarah and I have worked in administrative roles for the past 5 years. I have experience with managing calendars, arranging travel, organizing events and handling incoming phone calls and emails.

Interviewer: Great. Can you give me an example of a time when you had to prioritize multiple tasks and identify which ones required immediate attention?

Candidate: Sure, in my last job I had to schedule an urgent appointment for my boss with a client, while also organizing a team meeting and sorting through a backlog of emails. I prioritized the urgent appointment first, then scheduled the team meeting and worked through the backlog of emails in between.

Interviewer: Excellent. Our office receives a high volume of phone calls and emails on a daily basis. How do you handle managing these while also completing your other tasks?

Candidate: I would first prioritize the most urgent calls or emails and take care of them immediately. For the others, I would respond as soon as possible or schedule them for a later time if I am occupied with other tasks.