Pharmacy Technician Salary in Birmingham, West Midlands

Pharmacy Technician job description

Job Title: Pharmacy Technician

Overview/Summary of the Role:

A pharmacy technician works under the supervision of a registered pharmacist to provide patients with medication and related health care services. Their responsibilities include filling prescriptions, counting tablets, labeling medications, and providing customer service to patients.

Responsibilities and Duties:

- Receive and screen prescription orders from patients or healthcare providers.

- Enter prescription data into the computer system.

- Measure, mix, package and label medication.

- Obtain medication from the pharmacy shelf or storage area and ensure that the drug is in good condition.

Pharmacy Technician interview questions

Interviewer: Hi, thank you for taking the time to interview for the position of Pharmacy Technician. Can you start by telling me a bit about yourself?

Candidate: Sure, my name is Mark and I have been working as a Pharmacy Technician for the past five years. I hold a certification from the Pharmacy Technician Certification Board and have experience working in both retail and hospital pharmacy settings.

Interviewer: Great, can you tell me about a time when you had to handle a difficult customer or patient?

Candidate: Certainly. One time, a patient came in and was upset because their medication was not ready at the expected time. I apologized for the inconvenience and explained that sometimes there are unforeseen delays in processing orders. I quickly worked to fill the prescription and personally delivered it to the patient to ensure their satisfaction.

Interviewer: Have you ever made a medication error? If so, how did you handle it?

Candidate: I have not made any medication errors, but I always take necessary precautions to prevent them from happening. I follow proper procedures for dispensing and verifying orders, and double check with the pharmacist when needed.