Customer Operations Advisor, Peterborough
Cork, Munster 1+ months ago
Job Description
Carbon60 are currently looking for a Customer Operations Advisor to join a client of theirs based on the McCains site in Peterborough. This position is a 12 Week temp to perm position.
Pay/Salary:£25,500/annum £13.08/hour
Working Hours/Shift Pattern: 8am - 4pm Monday - Friday, 37.5 hours/week, 30 mins unpaid break, no overtime
Type of Employment: 12 weeks temporary to permanent
Main duties&responsibilities:
Receiving, checking and receipting deliveries - using both company and Customer computer systems to log deliveries received
Storing goods, picking and delivering orders around site
Interfacing directly with customer at all levels
Stock checks - weekly/ monthly/ annually as required
Housekeeping within the stores area
Completing required documentation
Utilising multiple IT systems to achieve targeted goals
Being initial and key point of contact for the customer
Using Counterbalance FLT to transport and store goods - essentialEssential skills / experience / qualifications:
Counterbalance FLT duties - Active/Expired license or refresher required all ok or someone with no FLT experience/license but must be willing to undergo training and complete FLT duties on-site as key part of role
Stores/any warehouse experience not essential but advantageous - stores side can be trained
Engineering background advantageous but not essential
Competent computer literacy required - able to competently complete monitoring inbox's, sending professional email correspondence, complete data entry on Excel, all other IT duties can be trained for SAP and ERP system
Excellent communication skills for customer-facing role
Excellent organisation key for the position
Customer focused decision-making approach
About this company:
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
We know their hard-working people are the backbone of their mission, providing their customers with specialist knowledge and hands-on service.
This is where you come in!
Why this client?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there. Our client is committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for? We can't do it without you!
Benefits once you become a permanent enployee your benefits will incude:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
25 days plus bank holidays annual holiday entitlement
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Up to 1 day's paid leave to concentrate on your wellbeing
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
Unlimited mental health support from qualified mental healthcare professionals
24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
Physiotherapy - eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
Company Sick Pay from day 1
Group Income Protection - after a period of sickness absence
Long service recognition
Free unlimited access to LinkedIn Learning
Free Branded workwear
Free Eye testsIf you are interested in this position and would like to know more, please contact Shelby Agius at Carbon60 Fareham.
Carbon60, Lorien&SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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