Find up to date salary information for jobs in Ireland, and compare with national average, city average, and other job positions.

Client Relationship Account Manager, Manchester

Ireland 1+ months ago

Job Description

An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured. Health Assured supports over 80,000 organisations and 15 million lives across the UK&Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees. If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you! You will have a track record of achieving targets and KPI's, as well as an eagerness to succeed and a genuine passion for providing your clients with the highest level of care and customer service. As a relationship manager, you will be responsible for your own portfolio of around 100 clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events. You will negotiate renewal terms, liaise with intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records and negotiate renewal pricing whilst working toward internal KPI measures. Day to Day Responsibilities Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate clients. Supporting with tender and bid exercises to represent the relationship management function. Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM) Identify opportunities to up-sell and actively promote additional services with a target ofÂŁ10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal and activity updates What you bring to the team? An organised individual with excellent attention to detail, accuracy, and consistency. A customer service focus and committed to providing exceptional service across all channels - written, phone and face-to-face. Possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships. Commerciality and the ability to apply knowledge in a practical, commercial manner. Excellent communication skills both verbal and written, varying style depending on the audience. Energy, commitment, and drive with dedication to the role, willingness to show flexibility when required, enthusiasm for therole and company development. Have a can-do attitude, ability to multitask and be adaptable to change with the ability to work to specific targets and deadlines. Will have a proven track record of working to key performance indicators (KPIs). Strong IT skills Driving licence desirable but not essential Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributionsincrease after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - wecall this Fab Friday! Company incentives, access to discount schemes If you would like to discuss the role further, please apply today and we'll be in touch! P48965LF INDMANJ

Regional Channel AV Sales Manager - North of England, North of England

Ireland 15 hours ago
The Opportunity This is a fantastic opportunity to join a leading vendor to sell their products and solutions in the North of England, as well as Scotland Ireland. The position reports into the Director of Sales UK and the successful applicant will...

Reward and Payroll Manager, Maidenhead

Ireland 16 hours ago
As the Reward and Payroll Manager, you will will lead the monthly payroll cycle across the UK&I businesses and support the Total Reward and HR Services Manager in the delivery of the organisation's reward strategy - to include benefits management,...

Reward and Payroll Manager, Maidenhead

Ireland 16 hours ago
As the Reward and Payroll Manager, you will will lead the monthly payroll cycle across the UK&I businesses and support the Total Reward and HR Services Manager in the delivery of the organisation's reward strategy - to include benefits management,...

French Speaking Project Manager, Republic of Ireland

Dublin, Leinster 1 day ago
Description Serve as the subject matter expert within the CX organization partnering with International teams on all areas of customer experience insights by collaborating with internal analytics teams, conducting case reviews, voice of the customer,...

Corporate Service Centre Agent, Manchester

Ireland 2 days ago
Corporate Service Centre Agent Manchester About Deliveroo for Work Deliveroo for Work (DFW) is on a mission to deliver amazing food experiences at the workplace, offering an allowance-based food solution for all work occasions. We have a growing...

Field Sales Support Executive, Belfast

Ireland 2 days ago
Description Are you a proactive and customer-focused professional looking for your next opportunity? Our client, a leading player in the homeware and hardware industry, is seeking a Field Sales Support Executive to join their dynamic team. This role...

Account Manager, Belfast

Ireland 4 days ago
Our Client is a well established European marketing, sales and distribution organisation in specialty chemicals who wish to recruit an Account Manager within the Advanced Materials business. The purpose of the role is to help develop and grow...

Client Service Account Manager - Spanish speaker

Dublin, Leinster 6 days ago
JPMorgan Chase. Ireland - Any, Dublin Industry: Banking / Financial Services Are you experienced in client service and have a can-do attitude? If so, we have the perfect opportunity for you! Join J.P. Morgan's Payments team as a Client Service...

Head of Strategic Partnership– FM, WR1

Ireland 8 days ago
Remote with travel to client sites across the UK, Ireland and Scotland. Ideally you will be located centrally in the midlands or in a location with good motorway links Our client is a high growth legionella compliance and water testing business who...

Freight&Logistics Customer Account Manager, Horwich

Ireland 8 days ago
Deluxe Recruitment are actively recruiting for a Freight&Logistics Customer Account Manager on behalf of a reputable Freight Forwarding company based in Bolton. Job Title: Freight&Logistics Customer Account Manager Dept: Sales&Customer Service...