Job Location: ​Pune​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. About the Role: Ensure the business continuity executing all procurement transactional activities and related key administrative duties and data reporting, working cross category. Monitor the performance using dashboards. Manage PSC team in the Region ensuring business continuity and timely performance of operations.  Main Responsibilities: SERVICE (DEMAND) PROCUREMENT Involved in PRs workflow from requestors and collaborating in case of unclear information. Supporting buyers / Proc. Category manager to create contracts and Price lists. Manage the relationship with Stakeholder (Business Partners, Category Managers and Area/Region Procurement) for any emerging issues related to the service and eventually escalation process. Ensure proper escalation for emerging issues and fostering innovation in process (along with PCC/tools/IT) in order to drive continuous improvement and efficiencies DELIVERY PROCUREMENT Monitor the procedures and policies for the requisitioning and order management. Coordinate the activities of purchase orders creation and related procurement activities execution (i.e., POs, contracts, price lists etc.)  Ensure Work items management (price/quantity/vendor mismatch) in conjunction with BPO and Buyers Control that guidelines and operative procedures for the procurement operations and contract administration are implemented. Ensure the workload distribution and optimization and manage administrative activities (e.g. holidays, sick leaves, etc.) Acknowledge guidelines to the team to optimize workload distribution.  Management of external teams (Supplier Enablement Team – SET , other teams)  Vendor Master Data: coordination/registration/update/activation of new suppliers and support in process follow-up Implementation of best and standardized practices inside Region PSC and in alignment with PSC global operating model DATA ANALYSIS / REPORTING Ensure Proc. Service Center overall performance (KPIs, SLAs, etc.) monitoring. Perform spend reporting, data analytics to support the Front-office. Support escalated issues solving. ENVIRONMENT - The position Works in terms of Clear Instructions, Short term objectives, Medium term goals & Long term goals. Decision Making - The most important or relevant decisions that position must take: Organization of team in terms of workload and adequate back-up in  Order to ensure business continuity. Selection and definition of metrics (KPIS) summarizing activities of team Prioritization of tasks in peak season (in collaboration with internal client) Who we are looking for: Graduate (Preferably Engineering) OR Supply Chain Professional degree 7 to 15 years of experience working in procurement. Special knowledge and / or training: General knowledge of Procurement.  Strong stakeholder management skills Strong oral and written communication skills (English and Spanish) Good business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) Good understanding of procurement processes (RFx), industry, and suppliers. Good teamwork skills. Strong analytical skills, ability to synthesize Good problem solving approach  Ability to prioritize and take decisions Knowledge of SAP Ariba purchasing modules Job Referral Code :B   How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.