**DESCRIPTION** Key Responsibilities: + **Industry Standards and Processes** : Sound knowledge and experience with Cummins Engineering standards, drafting standards, and change management release processes. + **Windchill Proficiency** : Proficiency in Windchill PLM/PDM processes and practices is mandatory, including the ability to troubleshoot and resolve related issues. + **Process Improvement** : Benchmark and provide improved work processes and practices in design and drafting. + **Project Management and Analytical Skills** : Preferably possess project management skills and strong analytical abilities. + **Communication Skills** : Excellent written, verbal, and presentation skills. + **Technical Investigation** : Investigate technical information and knowledge-based infrastructure opportunities and challenges; understand causal mechanisms, recommend appropriate actions, own problem resolution, and document results. + **Collaboration and Negotiation** : Obtain input and negotiate with a broad variety of technical practitioners to deliver new and revised processes and tools that advance the function's capability. + **Decision Making and Implementation** : Make decisions, plan, and implement new and revised processes, work instructions, software, and/or computing solutions to improve technical quality, efficiency, and effectiveness. + **Independent Execution** : Deliver independent execution of established and emerging work processes and systems while developing technology or product knowledge. + **Leadership in Process Development** : Lead the development and improvement of work processes and systems across a functional discipline area within a business unit site. + **Data Analysis and Dashboard Maintenance** : Perform data analysis and create and maintain PowerBI dashboards. **RESPONSIBILITIES** **Competencies:** + **Collaboration** : Building partnerships and working collaboratively with others to meet shared objectives. + **Effective Communication** : Developing and delivering multi-mode communications that convey a clear understanding of different audiences' needs. + **Decision Quality** : Making good and timely decisions to keep the organization moving forward. + **Driving Results** : Consistently achieving results, even under tough circumstances. + **Optimizing Work Processes** : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. + **Self-Development** : Actively seeking new ways to grow and be challenged using both formal and informal development channels. + **Knowledge Management** : Ensuring perspectives, ideas, experiences, and information are available at the right place and time to enable informed decisions. + **Request Fulfillment** : Managing service requests through their life cycle with efficiency and professionalism to maintain customer satisfaction. + **Requirements Elicitation** : Discovering and documenting functional and non-functional requirements to effectively communicate business needs and solution characteristics. + **Service Level Management** : Ensuring the quality of services delivered meets agreed levels to maintain customer satisfaction. + **Solution Assessment and Validation** : Assessing proposed solutions to determine if they deliver the desired business outcome. + **Troubleshooting** : Diagnosing and resolving customer-identified issues using appropriate department standards. + **Valuing Differences** : Recognizing the value that different perspectives and cultures bring to an organization. **Qualifications:** + **Education** : Bachelor's degree in Engineering, Computer Science, Information Technology, or an appropriate STEM field is required. A Master's degree relevant to this discipline may be required for select roles. + **Licenses/Certifications** : This position may require licensing for compliance with export controls or sanctions regulations. **QUALIFICATIONS** **Experience:** + **Entry-Level/Early Career** : Preferred candidates will have relevant experience in an information systems or engineering service environment as a non-exempt employee, temporary student employee (intern, co-op), or early career professional in a relevant technical discipline. Knowledge of MS Office tools is also preferred. **Job** Engineering **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2408594 **Relocation Package** No