**DESCRIPTION** **Key Responsibilities:** + **Project Management (30%)** : + Manage Service Cloud, Sales Cloud, CPQ, Experience Cloud, and platform projects. + Exposure to Manufacturing Cloud and Field Service. + Utilize PM frameworks and tools like Jira. + Oversee US grooming, prioritization, testing scenarios, functional testing, and smoke testing. + Manage business stakeholders from product planning, prioritization, US review, execution, conducting workshops, change management, and training. + Handle project functional and business documentation and conduct SIT/UAT with business. + Collaborate with multiple stakeholders and align requirements to the platform. + Perform fit-gap analysis with business requirements to platform capability. + Participate in large enterprise implementations. + Salesforce cloud certifications are mandatory. + **General Product Planning (70%)** : + Lead efforts to define and document business success for medium to large initiatives. + Elicit, analyze, and document functional and non-functional requirements. + Conduct requirements management activities, ensuring changes are well understood and approved. + Lead solution assessment and validation to ensure specifications meet business needs. + Review test plans and participate in testing to ensure solutions meet requirements. + Conduct problem analysis and escalate complex issues as needed. + Develop positive relationships with business and technical teams. + Coach and mentor less experienced business analysts. + Maintain strong relationships to deliver business value using Business Relationship Management practices. **RESPONSIBILITIES** **Competencies:** + **Balances Stakeholders** : Anticipating and balancing the needs of multiple stakeholders. + **Communicates Effectively** : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + **Strategic Mindset** : Seeing ahead to future possibilities and translating them into breakthrough strategies. + **Business Analysis Planning** : Identifying activities needed to conduct business analysis, considering the five business aspects. + **Requirements Analysis** : Evaluating relationships and interdependencies between requirements. + **Requirements Elicitation** : Discovering and documenting functional and non-functional requirements. + **Solution Assessment and Validation** : Assessing proposed solutions to ensure they meet business outcomes. + **Solution Design** : Creating and defining solution designs that meet various requirements. + **Solution Functional Fit Analysis** : Composing and decomposing systems to meet business and technical requirements. + **Solution Validation Testing** : Validating changes or solutions to ensure they work as designed. + **Project Issue and Risk Management** : Managing the process to identify, assess, and prioritize issues and risks. + **Values Differences** : Recognizing the value of different perspectives and cultures. + **Business Need Definition** : Defining the business outcome for proposed work. **Education, Licenses, Certifications:** + College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. + This position may require licensing for compliance with export controls or sanctions regulations. **QUALIFICATIONS** **Experience:** + Intermediate level of relevant work experience required (3-5 years **Job** Systems/Information Technology **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2406188 **Relocation Package** Yes