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(IND-Pune) Customer Order Management Representative

Pune, Maharashtra 1 day ago

Job Description

**DESCRIPTION** **Key Responsibilities:** Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests. Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Completes data collection, data entry and report generation on various departmental related activities. Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings. Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately. Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees. Documents and maintains departmental policies and procedures. Participates as a team member on departmental related business improvement assignments and projects as needed. Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department. Act as an informal resource for colleagues with less experience. **RESPONSIBILITIES** **Competencies:** Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Ensures accountability - Holding self and others accountable to meet commitments. Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards. Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. **Education, Licenses, Certifications:** High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. **QUALIFICATIONS** **Skills Required:-** + **Core Responsibilities :** 1. Complete Ownership of Demand and Supplies. 2. Communication with Customers on Daily basis, 3. Capturing and Ensuring Fulfillment of demand 4. Publishing MIS to take Business decisions + **Skills :** 1. Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. 2. Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. **Job** Sales **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2409070 **Relocation Package** No

Customer Engagement Manager (SAP Basis), SAP Enterprise Cloud Services (Bangalore, KA, IN, 560066)

Bangalore, Karnataka 8 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

Customer Engagement Manager (SAP Basis), SAP Enterprise Cloud Services (Bangalore, KA, IN, 560066)

Bangalore, Karnataka 8 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

IT Technology Services Senior Specialist-Outage Handling Senior Specialist - BASIS / HANA (Bangalore, IN, 560066)

Bangalore, Karnataka 9 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

IT Technology Services Senior Specialist-Outage Handling Senior Specialist - BASIS / HANA (Bangalore, IN, 560066)

Bangalore, Karnataka 9 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

Senior Specialist - Availability Management | BASIS / HANA | 8+y (Bangalore, Pune, Gurugram) (Bangalore, IN, 560066)

Bangalore, Karnataka 9 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

Senior Specialist - Availability Management | BASIS / HANA | 8+y (Bangalore, Pune, Gurugram) (Bangalore, IN, 560066)

Bangalore, Karnataka 9 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

(IND) eCommerce Solution Architect

India 14 hours ago
**Job Description– Solution Architect** **Join Our Team: Pearson Marketing Cloud (PMC)** PMC is one of Pearson’s global technology platforms, globally distributed instances, multi-tenant, driving the digital transformation for eCommerce and web...

(IND) eCommerce Solution Architect

India 14 hours ago
**Job Description– Solution Architect** **Join Our Team: Pearson Marketing Cloud (PMC)** PMC is one of Pearson’s global technology platforms, globally distributed instances, multi-tenant, driving the digital transformation for eCommerce and web...

(IND-Bangalore) Associate End User Services Engineer

Bangalore, Karnataka 15 hours ago
Within Pearson's Technology End User Support Team, you will be responsible for providing a first class support service to the Pearson businesses with respect to the devices in use in the day-to-day operation. The ECST is service driven and will be...

(IND-Bangalore) Associate End User Services Engineer

Bangalore, Karnataka 15 hours ago
Within Pearson's Technology End User Support Team, you will be responsible for providing a first class support service to the Pearson businesses with respect to the devices in use in the day-to-day operation. The ECST is service driven and will be...