Find up to date salary information for jobs in India, and compare with national average, city average, and other job positions.

(IND-Pune) Contact center representative - Level II - Service

Pune, Maharashtra 1+ months ago

Job Description

**DESCRIPTION** Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function, or other organizational leader/group. Performs activities under a moderate degree of supervision. **Key Responsibilities:** + **Administrative Support:** Conduct research, prepare statistical reports, and address routine information requests. + **Data Management:** Gather, compile, and verify information, entering it accurately into documents such as reports, presentations, or forms, and office systems such as databases or spreadsheets. + **Data Collection and Reporting:** Assist with data collection, data entry, and report generation on various departmental activities. + **Associate Functions:** Prepare correspondence, receive visitors, arrange conference calls, and schedule meetings. + **Inquiries Handling:** Respond to or redirect routine inquiries from external or internal sources about the organization/department, its activities, or processes. + **Payment Documentation:** Prepare documentation for payment of vendors, suppliers, and other third parties; submit documentation and enter requests for payments into the accounting system; respond to inquiries from accounts payable and payees. + **Policy Documentation:** Document and maintain departmental policies and procedures. + **Team Participation:** Participate as a team member on departmental business improvement assignments and projects. + **Routine Activities:** Perform other routine administrative activities as needed per the established procedures of the organization and/or department. **RESPONSIBILITIES** **Qualifications:** + **Education:** High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. + **Licensing:** This position may require licensing for compliance with export controls or sanctions regulations. **Competencies:** + **Values Differences:** Recognizing the value that different perspectives and cultures bring to an organization. + **Action Oriented:** Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. + **Communicates Effectively:** Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + **Customer Focus:** Building strong customer relationships and delivering customer-centric solutions. + **Ensures Accountability:** Holding self and others accountable to meet commitments. + **Plans and Aligns:** Planning and prioritizing work to meet commitments aligned with organizational goals. + **Data Analytics:** Discovering, interpreting, and communicating qualitative and quantitative data to determine conclusions and enable data-driven business decisions. + **Data Communication and Visualization:** Constructing a narrative of the business problem, root cause, solution options, and opportunities through data visualization, including reports and dashboards. **QUALIFICATIONS** **Skills and Experience:** + **Product&Service Information:** Intermediate understanding of Cummins products, including engines, power generators, components, marine, and high-horsepower products. Familiarity with diesel engine operation, parts, and warranty support. + **Technical Expertise:** Ability to interpret schematics, blueprints, and wiring diagrams. Proficiency in handling and analyzing data. + **Customer Support:** Assistance with technical questions and diagnostics for certified Cummins repair locations. Knowledge of logistical concepts and engine familiarization. + **Stakeholder Experience:** Experience dealing with US stakeholders is an added advantage. + **Shift Flexibility:** Night shift availability (timings may vary as per business requirements). + **Communication Skills:** Strong verbal and written communication skills. **Experience:** + Requires some work experience or intermediate-level knowledge obtained through education, training, or on-the-job experience. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2410632 **Relocation Package** No

(IND-Pune) Product Design Technician - Level II

Pune, Maharashtra 18 hours ago
**DESCRIPTION** **Job Summary:** Creates and maintains specifications (drawings and models) of Cummins products per company, industry, national, and international standards, while positively impacting the organization's performance. **Key...

(IND-Pune) Supply Chain Planner

Pune, Maharashtra 18 hours ago
**DESCRIPTION** To plan and maintain daily Supply Chain operations in one or more functional areas such as materials, production, inventory, logistics, customer service, demand management, or order fulfillment. Ensures internal and external...

(IND-Pune) Facilities Technician - HVAC/Mechanical - Level II

Pune, Maharashtra 20 hours ago
**DESCRIPTION** This role is responsible for maintenance of test cell utility systems . It requires to carry out repairs and maintenance of equipment's under moderate supervision with adherence to safety protocols. The responsibilities includes...

(IND-Pune) Facilities Engineer

Pune, Maharashtra 20 hours ago
**DESCRIPTION** Assists with the maintenance and repairs of plant equipment, buildings, and grounds. Monitors the functioning of building systems including electrical, HVAC, structural, mechanical, fire/life safety, etc. Leads project management and...

Helpdesk Associate - ITIL (Noida, UP, IN)

Uttar Pradesh 21 hours ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate -...

Helpdesk Associate - ITIL (Noida, UP, IN)

Uttar Pradesh 21 hours ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate -...

(IND-Bangalore) COE&ERP Solution Lead

Bangalore, Karnataka 23 hours ago
Job Title: TCOE and ERP Solution Lead Location: Bangalore, Karnataka Key Responsibilities: Drive Delivery of TCOE and ERP Initiatives and programs partnering with Engineering lead and service owners. Create Modernization roadmaps and track it for...

IT Technology Services Senior Specialist - SAP Basis, HANA, RCA (Bangalore, IN, 560066)

Bangalore, Karnataka 1 day ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

(IND-Pune) IT Technical Analyst

Pune, Maharashtra 2 days ago
**DESCRIPTION** **Key Responsibilities:** + Contribute to the creation of technical specifications for applications, infrastructure, or complete solutions. + Assist in technical analysis of potential solutions, evaluating the technical fit and...

(IND-Pune) Customer Order Management Specialist

Pune, Maharashtra 2 days ago
**DESCRIPTION** Key Responsibilities: + **Order Management** : Perform order management tasks for a specific set of customers/accounts, handling the entire order life cycle (order entry, order modification, invoicing, credits/debits, logistics...