**DESCRIPTION** Key Responsibilities: + **Administrative Support** : Conduct research, prepare statistical reports, and address routine to complex information requests. + **Data Management** : Gather, compile, and verify information; accurately enter data into reports, presentations, forms, and office systems such as databases or spreadsheets. + **Documentation** : Complete data collection, data entry, and report generation on various departmental activities. + **Communication** : Prepare correspondence, receive visitors, arrange conference calls, and schedule meetings. + **Inquiry Response** : Respond to or redirect routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes. + **Payment Processing** : Prepare documentation for payment of vendors, suppliers, and other third parties; submit documentation and enter payment requests into the accounting system; respond to inquiries from accounts payable and payees. + **Policy Maintenance** : Document and maintain departmental policies and procedures. + **Team Participation** : Participate as a team member on departmental business improvement assignments and projects as needed. + **Additional Duties** : Perform other routine to complex administrative activities as needed per the established procedures of the organization and/or department. + **Mentorship** : Act as an informal resource for colleagues with less experience. **RESPONSIBILITIES** **Qualifications:** + **Education** : High school diploma or certificate of completion of secondary education or equivalent experience. + **Licenses/Certifications** : This position may require licensing for compliance with export controls or sanctions regulations. **Competencies:** + **Values Differences** : Recognizing the value that different perspectives and cultures bring to an organization. + **Action Oriented** : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. + **Communicates Effectively** : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + **Customer Focus** : Building strong customer relationships and delivering customer-centric solutions. + **Ensures Accountability** : Holding self and others accountable to meet commitments. + **Plans and Aligns** : Planning and prioritizing work to meet commitments aligned with organizational goals. + **Data Analytics** : Discovering, interpreting, and communicating qualitative and quantitative data to determine conclusions and enable data-driven business decisions. + **Data Communication and Visualization** : Constructing a narrative of the business problem, root cause, solution options, and opportunities through data visualization, including reports and dashboards. **QUALIFICATIONS** **Skills and Experience:** + **Engine&Genset Knowledge** : Basic understanding, teardown, and component knowledge. + **Diagnostics&Troubleshooting** : Fault code analysis, ECM, sensors, and wiring diagrams. + **Software Proficiency** : Experience with INSITE, InPower, Guidanz, QuickServe, and data logging tools. + **Technical Documentation** : Familiarity with service catalogs, parts manuals, and SOPs. + **Regulatory Compliance** : Knowledge of EPA, SAE, NFPA, and OSHA standards. + **Work Requirements** : Must be open to night and rotational shifts starting at 5 PM IST or 8 PM IST. + **Preferred Qualification** : Engineering background is an advantage. + **Experience** : Significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience. **Job** Service **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2410684 **Relocation Package** No