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(IND-Pune) Account Management Specialist

Pune, Maharashtra 1 month ago

Job Description

**DESCRIPTION** **Key Responsibilities:** + **Customer Relationship Management:** Assist in developing and maintaining positive, long-term relationships with assigned customers. Coordinate customer visits, support negotiations, and organize data to evaluate Cummins' benefits. + **Key Account Management (KAM):** Manage direct relationships with key customers, acting as the Key Account Manager to ensure satisfaction, resolve issues, and maintain customer loyalty. + **Sales Execution:** Support the execution of sales processes, contributing to revenue growth, achieving sales targets, and maintaining accurate sales forecasting and reporting using Cummins' tools and CRM systems. + **Demand and Supply Planning:** Collaborate with internal teams to plan and execute demand and supply strategies, ensuring that customer expectations are met with timely delivery and inventory management. + **Campaign Launch and Monitoring:** Develop and launch schemes, campaigns, and initiatives aimed at achieving strategic objectives and boosting sales within key accounts. + **Internal Coordination:** Work cross-functionally to ensure seamless communication across sales roles, segments, and stakeholders to optimize business outcomes. + **Account Receivable Management:** Assist in managing payment terms, and account receivables, and ensure timely follow-up on outstanding payments. + **Revenue Growth:** Identify new business opportunities within accounts, support cost reduction initiatives, and contribute to growing the business by understanding and addressing customer needs. + **Forecasting and Reporting:** Regularly track progress against forecasts and sales targets, ensuring accurate reporting of sales performance and pipeline health. + **Voice of the Customer:** Act as a champion for the customer’s perspective within the business, ensuring that their needs are integrated into strategic planning and execution. **RESPONSIBILITIES** **Education, Licenses, Certifications:** + **Required Education:** College, university, or equivalent degree in marketing, sales, or a related subject. An acceptable combination of education and relevant experience is also considered. + **Licensing/Certifications:** This position may require compliance with export controls or sanctions regulations, which may involve additional licensing or certification. **Competencies:**+ **Customer Focus:** Building and nurturing strong customer relationships, ensuring that their needs are prioritized, and delivering customer-centric solutions. + **Effective Communication:** Delivering clear, concise, and effective communication to various stakeholders, ensuring understanding across different audiences. + **Decision Quality:** Making timely, informed decisions that drive the organization forward and align with customer and business objectives. + **Accountability:** Holding yourself and others accountable for achieving set commitments and driving results. + **Sense Making:** Understanding customer behavior and synthesizing data to develop tailored solutions and actionable insights. + **Collaboration:** Working effectively across teams and functions to ensure the success of account strategies and organizational goals. + **Adaptability:** Demonstrating flexibility and creativity in responding to shifting priorities and market conditions. + **Trust&Integrity:** Building trust with customers and colleagues through authenticity, honesty, and ethical behavior. **QUALIFICATIONS** **Knowledge/Skills:** + **Account Management&Customer Engagement:** Knowledge of managing key accounts, understanding customer needs, and executing account-specific strategies to drive business growth. + **Sales Forecasting&Pipeline Management:** Proficiency in creating and managing sales forecasts, tracking pipeline health, and adjusting sales strategies based on data analysis. + **Campaign&Initiative Management:** Experience in launching, tracking, and optimizing sales campaigns, promotions, and other business initiatives. + **Customer-Centric Solutions:** Ability to articulate Cummins' value proposition and tailor solutions to customer needs, improving customer satisfaction and loyalty. + **Industry&Channel Awareness:** Understand industry dynamics and market paths to effectively communicate business strategies and enhance organizational goals. + **Communication&Adaptability:** Excellent verbal and written communication skills, with the ability to explain complex technical data and concepts in a manner suitable for various audiences. + **Pricing Strategy:** Knowledge in developing pricing strategies aligned with business targets and market conditions. + **Negotiation&Contract Management:** Assist with contract negotiations and ensure compliance with agreed terms to meet customer expectations. **Experience:** + **Required Experience:** Basic relevant work experience in sales, account management, or a customer-facing role. + **Preferred Experience:** Experience managing key customer accounts and familiarity with customer relationship management (CRM) systems. + **Skills&Competencies:** Strong interpersonal, negotiation, and communication skills, with the ability to engage with customers and stakeholders at all levels of the organization. **Job** Sales **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2409069 **Relocation Package** No

Digital Solution Advisor Specialist - S/4HANA Manufacturing (Bangalore, IN, 560066)

Bangalore, Karnataka 11 hours ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

(IND-Pune) Thermal and Fluid Systems Technical Specialist

Pune, Maharashtra 1 day ago
**DESCRIPTION** This applied science position utilizes the core competencies of thermal and fluid sciences, using and advancing analytical and experimental approaches to answer key questions about the performance and architecture of a system or...

(IND-Pune) Product Design Technician - Level III

Pune, Maharashtra 1 day ago
**DESCRIPTION** **Key Responsibilities:** + **Creo Software** : Proficient user level for 3D modeling, assembly, and drawing creation. + **Model and Drawing Creation** : + Create complex models and drawings. + Perform checking for drawings and...

(IND-Pune) Electronic Systems Product Specialist

Pune, Maharashtra 1 day ago
**DESCRIPTION** **Key Responsibilities:** + Benchmark existing technologies in the market. + Oversee functional and physical schematics and suggest improvements to the team. + Provide inputs on common methodologies for preparing schematic design...

(IND-Pune) Electronic Systems Technical Specialist - Hardware

Pune, Maharashtra 1 day ago
**DESCRIPTION** **Key Responsibilities:** + Develop high voltage components for rail electrification (e.g., pantographs, VCBs, cabling routing, lightning arrestors) and have past experience in the same. + Develop interfacing and integration...

(IND-Guwahati) Area Sales Manager-North East India

Guwahati, Assam 1 day ago
**DESCRIPTION** The Area Sales Manager is responsible for achieving Annual Operating Plan (AOP) targets across three aftermarket Lines of Business (LOBs) - Retail, CCC, and CTT. This role involves team management and development, executing channel...

(IND) Engine Field Service Technician - Level III

India 1 day ago
**DESCRIPTION** **Job Summary** Technical specialist and primary customer support contact responsible for diagnosing and executing complex repairs on engine products at customer sites. **Key Responsibilities** + Establish and maintain productive...

Associate Analyst, Accounts Payable (Mumbai, MH, IN)

Mumbai, Maharashtra 2 days ago
Relocation Assistance Offered Within Country Job Number #165679 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin...

(IND-Pune) Data Engineer

Pune, Maharashtra 3 days ago
**DESCRIPTION** + **Product&Business Alignment**– Collaborate with the Product Owner to align data solutions with business objectives and product vision. + **Data Pipeline Development** – Design, develop, and implement efficient data pipelines for...

(IND-Pune) Business Quality Manager

Pune, Maharashtra 3 days ago
**DESCRIPTION** In a non-Plant environment, the Business Quality Manager leads the development and maintenance of continuous improvement actions, tools, and capabilities in support of defect-free processes that meet or exceed customer expectations...