Key Account Manager - eCommerce (Mumbai, MH, IN)
Mumbai, Maharashtra 1+ months ago
Job Description
Relocation Assistance Offered Within Country
# 162170 - Mumbai, Maharashtra, India
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
Would you like to be part of a team that is building a future to smile about? What about having the opportunity to collaborate with teams across the world, full of stimulating discussions, and making impactful contributions?
If this is how you see your career, Colgate is the place to be!
Our dependable household brands, dedicated employees, and sustainability commitments make us passionate about building a future to smile about for our employees, consumers, and surrounding communities. We, at Colgate, take immense pride in our brand which fuels our workplace to encourage innovative thinking, champion experimentation, promote authenticity and thus contribute to our enduring success.
If you want to work for a company that lives by their values, then give your career a reason to smile...every single day !
What is the purpose of this role?
As part of the eComm Key Account Management team you will engage and build strong business relationships with Key Customers to deliver on business objectives. You will build and execute strategic plans, build and maintain relationships with customers, drive execution excellence, analyze market trends, and contribute to the achievement of net sales, margins and growth targets. You will also independently lead the business planning and delivery of select accounts assigned directly to you.
What would be the responsibilities for this role?
Business Planning and Delivery
Planning & Implementing the identified 6P Strategy with the customers
Deliver higher share than offline for all our categories
Driving data based decision making by analyzing sales trends and key metrics
Engaging with Brand and Digital teams to integrate and implement the brand strategies online
Continually exploring potential business opportunities and staying up to date on ever evolving platform and channel trends
Continuous engagement with all customers, driving JBP and supporting T2T engagement with them
Onboarding of new customer accounts
Operational Efficiencies
Customer-level Commercial Business Planning(CBP) to ensure stock planning is done
Engaging with Field / operations team to ensure smooth delivery of business
Working with CS&L for transition to Direct and managing Direct deliveries
Managing Customer Claims and processing them in timely manner
Independent account handling
Planning Customer level spends and ensuring P&L at customer level is maintained
Achieve customer-level and category-level sales values to deliver the target Net Sales for the year
Planning and implementing the 6P Strategy with the customers
What are the competencies and experiences required for this role?
Influencing and Negotiation
Presentation and Communication skills
Consumer & Customer Orientation
Commercial Excellence
Entrepreneurial mindset
Data based decision making
3+ years of overall experience including 2+ years of experience in sales
Strong understanding of ecomm channel
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
#LI-Hybrid
Sr.Specialist / Expert- Cloud Infrastructure (Mumbai, MH, IN)
Mumbai, Maharashtra 19 hours ago
Relocation Assistance Offered Within Country # 163295 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral...
Sr.Specialist / Expert- Cloud Infrastructure (Mumbai, MH, IN)
Mumbai, Maharashtra 19 hours ago
Relocation Assistance Offered Within Country # 163295 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral...
Associate, Regulatory Affairs (Mumbai, MH, IN)
Mumbai, Maharashtra 19 hours ago
Relocation Assistance Offered Within Country Job Number #163734 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin...
Associate, Regulatory Affairs (Mumbai, MH, IN)
Mumbai, Maharashtra 19 hours ago
Relocation Assistance Offered Within Country Job Number #163734 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin...
Sr. Tech Specialist / Expert - BTP (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
No Relocation Assistance Offered # 163251 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal...
Sr. Tech Specialist / Expert - BTP (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
No Relocation Assistance Offered # 163251 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal...
Specialist/Sr. Specialist, Directory Security (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
Relocation Assistance Offered Within Country # 163298 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral...
Specialist/Sr. Specialist, Directory Security (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
Relocation Assistance Offered Within Country # 163298 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral...
Associate, Regulatory Affairs (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
Relocation Assistance Offered Within Country Job Number #163641 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin...
Sr. Tech Specialist, Project Management (Mumbai, MH, IN)
Mumbai, Maharashtra 20 hours ago
No Relocation Assistance Offered # 163290 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal...