Relocation Assistance Offered Within Country Job Number #165238 - Mumbai, Maharashtra, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.   About Colgate-Palmolive Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions! If this is how you see your career, Colgate is the place to be! Our diligent household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has chipped in to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day In today’s multifaceted technology environment, it is an exciting time to be a part of the CBS HR Operations Employee Data Management Team at Colgate!. Our highly technical and innovative team is dedicated to ensuring accurate access to the HR applications for Colgate Palmolive in this constantly evolving landscape. You are a Analyst :  Provide courteous and efficient customer service through chat messages and online request forms Answer questions on Colgate’s HR policies, programs and systems in a professional and efficient manner  Ensure compliance with relevant data privacy and data protection policies and regulations Document all relevant notes on inquiries and resolution actions in case management system Review all relevant documentation and articles available in knowledge management system to provide thorough and accurate answers  Research and follow up on open items as vital to resolve customer questions Raise requests appropriately where guidance or further clarification of policies and procedures is required  Propose updates to content in the Knowledge Management system to help with future inquiry resolution Ensuring timely updation & enhancement of question bank Conducting Awareness captain for HR Services Regular connect with different streams to understand if there is change in any process and policy and analyzing impact of the same on the question bank Vendor Management :  Support in handling vendor agreements Purchase order creation in eBay / Ariba system Processing Invoice for final payment Knowledge Management : Establish and maintain a centralized knowledge repository and documentation system. You connect the dots - Collect and verify employee data, including hours worked, overtime, and pay components. Review timesheets, attendance records, and benefit deductions for accuracy. Tracking and capturing of exceptional inputs for payroll Ensure all data is complete and error-free before payroll processing. Handle employee benefits, enrollment and changes. Coordinate with benefit providers for accurate processing. Personnel Administration: Ensure accurate and timely completion of personnel administration tasks, aligned with local processes and regulations. Handling Employee Central workflow & Sales Force case request to drive employee data update Handle local termination processes including signing contracts and paperwork, collecting company property, advising local vendors, coordinating with payroll, etc. Maintain and supervise employee records as well as ensuring proper storage and accessibility for authorized personnel. Handling Leave of absence process Creating and issuing different employee letters Assist in preparing required reports related to HR compliance. Provide documentary support for Audit purposes You are a collaborator - Collaborate with leaders from different streams to align on knowledge management efforts with interpersonal goals. Share standard processes and lessons learned with other parts of the organization. You are an innovator - Come up with the continuous improvement ideas for the BAU work to bring in new efficiency What experience and knowledge will you bring? 2-3 years of experience in HR operations and or Shared Services Center Bachelor's degree in Business, Management, or a related field. 2 years of experience in Colgate operations (preferred) Experience with HR and/or shared services technology functionality (e.g., Case management, knowledge management, ESS/MSS, etc.) What Skills will you bring? Shown knowledge management expertise, including the development and management of knowledge repositories. Exceptional communication, interpersonal, and leadership skills. The capacity to identify problems, evaluate options, and implement effective solutions. Strong interpersonal and communication skills, with the ability to interact efficiently with employees at all. What Leadership Competencies will you bring? Ability to collaborate and partner efficiently with business and HR colleagues Ability to build and maintain strong relationships with key internal partners and key external constituents, including vendors Understanding of the business environment including global and local business strategy and strategy execution What Functional Competencies will you bring? Strong understanding of HR processes, regulations, and standard methodologies. Confirmed experience in implementing HR technology solutions and process automation tools. Analytical demeanor with the ability to analyze data and draw actionable insights. Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. 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