Requisition Number: 63685 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.  The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide. In this role, you will work as an Operation Support Specialist in the new Global S4 HANA team within our strategic ERP Transformation Organization. You will join an international company with a rich history, comprising many divisions and subsidiaries worldwide. Together, we embark on an exciting journey to optimize our company using the SAP S/4 HANA application in a private cloud environment. You will collaborate with colleagues from different regions, lead meetings, and take responsibility for the SAP RTR (Record to Report) workstream. Experience in one or more of the following areas is highly desirable: Experience in Controlling (CO) and Financial Accounting (FI) implementation and customizing Ability to demonstrate S/4 HANA processes in Record to Report Experience in key integration areas of supply chain, procurement, and manufacturing Experience in S4 Conversion, workflow, interfaces, and EDI Supporting break/fix activities with the operations team Working in an international team using collaboration tools to function as a cohesive Operations team Conducting working sessions with business users to clarify requirements or troubleshoot issues Researching and applying OSS notes to resolve issues Utilizing Corning’s ITSM-related applications like ServiceNow, Teams, SharePoint, SAP ChaRM Participating in an on-call rotation to support the team/organization and meet SLA commitments defined by IT and agreed upon by the organization Developing documentation and testing procedures, and performing knowledge-sharing sessions with the operations team Education & Experience: 3+ years of experience with SAP ECC 6.0 and SAP S/4 Proficiency in Business Analysis, Business Knowledge, Architecture Knowledge, and Technical Solution Design Excellent communication and written skills to aid in RICEF creation and design document creation In-depth knowledge of SAP best practices Ability to demonstrate FICO processes in S/4 HANA Controlling components including Cost Centers, Profit Centers, Internal Orders: RCA – Revenue and Cost Accounting Profitability Analysis Financial Accounting: GL – General Ledger AP – Accounts Payable AR – Accounts Receivable AA – Assets Accounting BL – Bank Accounting Experienced SAP S/4 HANA FICO Consultant to identify and resolve complex technical issues within our customer service-level agreements Experience in other SAP modules Development experience (ABAP is a strong plus) Proficiency with Fiori and Adobe Forms Ability to debug complex programs Experience with ServiceNow Strong written and oral communication in English and customer service skills Ability to perform under pressure, such as during a system down situation Good teamwork and ability to work across multiple teams to troubleshoot and resolve issues Self-starter with strong analytical thinking skills and the ability to work independently