We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Make GRC solutions a Success with SAP Customers Worldwide Support GRC customers on new releases and existing releases  Maintenance and Message solving: Analysis of customer and internal messages. Differentiate between customizing errors, program errors, development requests and consultancy. Contribute to de-escalation of escalated customer messages and customers.  Improve product quality and participate in development activities as part of product maintenance (e.g. quality improvement projects and program corrections).   Be able to handle difficult customers and communicate effectively the action plan and next steps for the solution independently.  Be conversant with the message solving and maintenance processes. Co-operate closely with development as well as other support organizations for subsequent corrections and developments (e.g. Up/Down porting of notes, increasing the solution share of Primary Support, etc.).  Willingness to provide on call duties. Take on responsibility for the product (design, coding, documentation, etc.). Stabilize and improve the product (topic/sub-topic). Maintain notes and knowledge base. Handover execution. Should be able to work in highly motivated team environment Take complete ownership of Product and has potential to address customer issues and queries B.Tech. / B.E. / MCA / M.Tech. with 65% and above 1 – 3 years of development & support experience Sound Fundamentals of Computer Science Good hands on experience with SAP technologies like ABAP, WebDynpro for ABAP, ABAP OO,CDS,ODATA,Fiori Sound Analytical and problem solving skills Very Good Communications skills Ability to handle customer expectations & escalations Prior Knowledge of GRC, UI5, SAP development related tools is an added advantage SAP is a global organization dedicated to delivering innovative solutions to meet our customers unique business process needs in the area of governance, risk and compliance. With development and support centers across SAP Locations, we are able to leverage a global model that utilizes the specific strengths of each location. GRC is developing a suite of completely new products based on the latest technology SAP has in its stack. We will also closely co-operate with partner applications, delivering a true GRC framework ​Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 413725  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.