We are the world’s learning company with 16,000 employees operating in more than 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes, so do people. We are seeking a highly skilled and experienced IT professional to grow and develop our IT Asset Management (ITAM) initiatives. The ideal candidate will play a crucial role in ensuring the accuracy, integrity, and efficiency of our software and hardware asset management workflows, integrations, and related processes. As an IT Asset Management Engineer, you will be accountable for integration development and maintenance, process owner support, configuration identification and control, and collaboration with IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Management teams. You will be responsible for driving continuous improvement initiatives and working with leaders across the organization to ensure adherence to SAM processes. Responsibilities include but are not limited to: + Accountable for IT Asset Management, reporting, and remediation activities. + Responsible for supporting configuration management processes and end-user support of the CMDB. + Responsible for supporting IT Asset Management processes, including training and data management. + Accountable for fostering collaboration with IT Operations Management (ITOM) and IT Asset Management (ITAM) teams to integrate configuration management practices into operational and asset management processes. + Responsible for triaging and enhancing asset management workflow. + Responsible for recurring testing and validation of processes as part of platform upgrade activitiesfor both the asset management platform and integrated services. + Responsible for implementing processes to improve overall completeness and correctness within the CMDB. **Minimum requirements:** + Proven experience in Hardware and Software Asset Management processes. + Experience with the development of catalog items and fulfillment workflows. + Experience implementing and using IT Asset Management within the ServiceNow platform. + Experience with REST API development. + Strong written skills for the creation of end-user documentation and training materials. _Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply._ **What to expect from Pearson** Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changingneeds of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment&Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital&Technology, Finance, Global Corporate Marketing&Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive fora workforce that reflects the diversity of our communities. To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity& Inclusion at Pearson. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. **Job:** TECHNOLOGY **Organization:** Corporate Strategy&Technology **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 17463