Analyze and execute the KYC/CDD process by understanding Standard operating Procedures Interpret documents related to KYC operations and capture the information into appropriate application Adhere to all appropriate and agreed standardized processes and procedures Provide narrative in English language to include proper grammar and sentence structure Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance Participating in the training programs based on business needs Attending team meetings  Job Requirements & eligibility Criteria: 0 - 3 Years of experience in Banking BPO is preferred University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates. 1+ year(s) of experience using a computer with Windows PC applications that required to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts which would include weekends Ability to communicate (oral/written) effectively in English