Meets individual goals such as production, Defect Leakage, and Quality • Has basic understanding of: Amisys, DST, Optum, claim submissions/billing, pre-adjudication rules, testing requirements, Excel and Golden • Able to handle basic level: benefit testing, ARQ testing, contract testing and claims analysis for one market • Able to perform basic root cause analysis with minimal assistance • Demonstrates attention to detail • Accepts developmental feedback with an open mind and shows positive progress or results achieved • Adequate understanding of the importance of professional relationships • Professional in their actions & communications with all constituents • Consistently displays a positive attitude and effective communications • Participates in team discussions and activities to improve the work environment and services • Holds self personally accountable for mistakes - does not blame others - works to resolve • Open-minded and willing to try new approaches to doing things • Maintains adequate healthcare industry knowledge related to pricing and/or benefits • Supports the organization’s vision, values, decisions, and goals by helping to achieve the goals while demonstrating the values • Is a team player and reaches out for help • Willing to take on new assignments and completes them on time with full direction •Demonstrates ability to handle and adjust to new and/or challenging assignments with minimal frustration • Utilize new technical and business knowledge