NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Development Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Coordinate with primary JIRA Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures Monitor JIRA databases and copy data from PROD to TEST instance, when requested Work with JIRA to enable custom workflows, screens, fields and dashboards Train end users on JIRA features during project deployments and with ongoing support Architect and administer JIRA deployment, focusing on providing a platform for Housing units to administer, track and report on department-wide projects and issues Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements Analyse current JIRA configurations and migrate to new instances Able to provide/ configure JIRA for manual processes Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA Create, copy, and administer JIRA projects Evaluate and recommend new plug-ins to enhance JIRA functionality for end-users Regression test all functionality when upgrading JIRA and plug-ins Monitor JIRA servers for memory usage Monitor JIRA performance Restart JIRA application, when requested Troubleshoot and fix errors common to JIRA Applications and Application servers Administer JIRA instances on a day to day basis Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, identify where functionality can/cannot meet user requests About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.