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IT Technology Services Senior Specialist-Process Owner ECS (Bangalore, KA, IN, 560066)

Bangalore, Karnataka 26 days ago

Job Description

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. To strengthen our ECS Delivery Productization team, we are searching for a motivated Process Owner working in a highly professional team of experts and architects across different ECS Delivery units. With strong SAP system operations knowledge your focus will be on end-to-end operations process standardization and optimization in close alignment with our development organization. You as Process owner will enable and support the ECS Delivery units by Engage with operation teams to continuously improve processes and tools including requirements engineering (Roll-in/ Rollout) and define a corresponding roadmap. Plan, coordinate, and execute projects from initiation to completion. Define process objectives, performance metrics, and improvement targets and monitor and analyze process performance using data-driven approaches Develop detailed project plans, timelines, and resource allocation. Monitor project progress and identify risks, issues, and dependencies. Manage project budgets, ensuring cost control and efficient resource utilization. Facilitate effective communication between stakeholders, team members, and clients. Ensure deliverables align with project objectives and client expectations. Conduct regular status meetings, provide progress reports, and track milestones. Identify and implement process improvements to enhance project efficiency. Coordinate with vendors, suppliers, and third-party service providers as needed. Foster a collaborative team environment and motivate team members to achieve goals. Bachelor's degree in technology or project management, Business Administration, or a related field. Proven experience of 10+ years as a Project Manager with a successful project delivery track record. Strong understanding of project management methodologies Bachelor's degree in business administration, Operations Management, or a related field from an accredited university Proven experience as a Process Manager or in a similar process improvement role Strong analytical and problem-solving skills, with the ability to identify and resolve process-related issues Excellent project management skills, with the ability to prioritize tasks and meet deadlines Proficient in process mapping and process improvement methodologies (e.g., Lean Six Sigma, Kaizen) Strong communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders. Willingness and experience working in international teams #SAPECSCareers #SAPInternalT3 ​Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419546  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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