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Executive-Customer Service (Bangalore, KA, IN, 560066)

Bangalore, Karnataka 1+ months ago

Job Description

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube. Job Description for the position for Executive- Customer Service (MSG) Education Qualification: 1.           B.E. (Mechanical/ Mechatronics) with total 5 years of experience & above; consisting of 2-3 years of experience in machine tools industry. 2.           Diploma (Mechanical/ Mechatronics) with total 8-10 years of experience; consisting of 4-5 years of experience in machine tool industry. Required Technical Experience (Mechanical): Should have hands-on working experience of Special Purpose Machines & CNC General Purpose Machines & VTLs. Should have strong ability to read & understand Mechanical drawings. Should have strong ability to read & understand Hydraulic & Pneumatic circuits.   Should have knowledge of Geometric test chart and alignment checking.  Should have flair & ability for in-depth trouble shooting analysis of field problems.  Should be conversant with QC tools, why-why analysis, root cause analysis, 8D analysis and problem reporting. Interact with HO - Designs and Assembly for CAPA.  Preferred to have knowledge of Cp/ Cpk study and its analysis.  Must have hands on experience for commissioning of the different types of CNC & PLC controlled machines.  Handle independently the field issues, customer complaints and servicing issues.  Plan/ schedule preventive maintenance & shut down maintenance at customer’s site.   Co-ordinate with CFTs for attending field complaints, spares requirement.  Communicate with accessories suppliers to resolve problems related to their units’ problems/ quality issues etc.   Attend break down calls on highest priority. Preferred Experience (Electrical): Basic knowledge of Fanuc, Mitsubishi & Siemens CNC controls.  Basic knowledge of PLCs like Siemens/Mitsubishi.  Exposure of handling variable frequency drives like Control Technique, Mitsubishi, Siemens & Danfoss etc.  Exposure on checking & editing PLC program for above controllers and make correction would be an added advantage.  Other important requirements: Good written & spoken English communication skills.  Manageable soft skills, data management & presentation skills.  Manageable soft skills, data management & presentation skills.  Ability of in-depth analysis with strong analytical skills.  Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team to service provider team.  Should have positive attitude and self-motivated.  Create rapport with Customer’s project, production and maintenance team. Equal Opportunity Employer

Sr. Technical Support Engineer (Bangalore, Karnataka, India)

Bangalore, Karnataka 6 hours ago
Senior Technical Support Engineer Job Title: Senior Technical Support Engineer Team: TAC Teams at Ruckus Wireless Internal: TAC Managers, TAC Senior Manager, Cross-functional Support Teams and Sales teams External: Customers, Partners and VARs Senior...

Senior Developer (Bangalore, IN, 560066)

Bangalore, Karnataka 1 day ago
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Pune, Maharashtra 1 day ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

Developer- Java- ML/Analytics Cloud Native Application (Bangalore, IN, 560066)

Bangalore, Karnataka 1 day ago
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Returnship - User Assistance Developer (Bangalore, IN, 560066)

Bangalore, Karnataka 1 day ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating...

Kitchen Stewarding Executive

India 1 day ago
Marriott International. India - Any, Udaipur Industry: Cool Jobs, Food / Beverage / Wine, Hospitality, Hotel / Resort / Lodging, Restaurant / Food Service POSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure...

Sr. Customer Development Executive (Coimbatore, TN, IN)

Coimbatore, Tamil Nadu 1 day ago
No Relocation Assistance Offered Job Number #166366 - Coimbatore, Tamil Nadu, India Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and...

(IND-Bengaluru) On Site Service Technician - Level III

Karnataka 1 day ago
**DESCRIPTION** **Job Summary:** The On-Site Service Technician– Level III acts as a technical specialist and primary customer support contact, responsible for diagnosing and completing repairs on Cummins products at a designated customer site. The...

(IND-Phaltan) Administrative Associate - Level II - Human Resources

India 1 day ago
**DESCRIPTION** **Key Responsibilities:** Provides administrative support by conducting research, preparing statistical reports and addressing routine information requests. Gathers, compiles and verifies information and enters it accurately into...

Technology Operations Specialist (Bengaluru, KA, IN)

Mumbai, Maharashtra 1 day ago
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the...