Cloud Delivery Lead (10 yrs -15 yrs) (Bangalore, IN, 560103)
Bangalore, Karnataka 1 day ago
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES
The S/4HANA Cloud Customer Engagement Principal (CEP) will be the senior lead responsible for effectively positioning S/4HANA Cloud services and offerings to customers. They will work throughout the Customer Lifecycle with a focus on pre-sales and value management to achieve long term customer success. This includes acting as evangelist for our Services portfolio as well as identifying and positioning targeted sales opportunities in collaboration with the License and Services Field Sales teams.
The CEP will help to manage customer expectations through understanding their challenges moving to a standardized public cloud environment. During this process, you will define the delivery model to make customers successful. This is a key role which requires deep understanding of ERP process across functional borders, as well as a sales and service-oriented attitude.
Plan and personalise the customer journey thus ensuring customer success for S/4HANA Cloud
Key member of the S/4HANA Cloud Delivery Practice who will help to manage customer expectations through understanding their challenges moving to a standardized public cloud environment
Provide our customers key insight and direction related to how S/4 HANA Cloud (transformation) projects are run using SAP Activate & best practices
Ensure customers understand the unique selling points and the value that is provided by SAP’s S/4HANA Cloud offerings
Act as an S/4HANA Cloud thought leader, developing content pieces that can be leveraged in the marketplace to drive customer/ prospect demand for the solution and services
Review license pipeline, qualification and service attach for the Services portfolio
Support pre-sales activities (both license and services); Establish and actively manage executive-level relationships with key customer stakeholders (LOB and IT)
Scope customer requirements and develop detailed solution approaches to meet customer’s business requirements and be accountable for the outcome
For each qualified opportunity, provide S/4HANA Cloud solution positioning, high level solution design, and services engagement structure
For each won opportunity, drive the transition to delivery execution to support SAP’s implementation responsibilities
Create assets to support a scalable cloud delivery model, which helps to achieve lower & more predictable service costs, ensure high quality, speeds up time to value and is both partner and customer friendly
Develop & institutionalize DBS S/4HANA Cloud sales best practices with service account managers & AE’s across Japan
Responsible for end to end delivery of projects,Customer engagement, Incident Management, resolving escalations & strong project Management skills.
Able to build strong professional credibility both internally and externally, by effectively managing and developing relationships
Demonstrated leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience
Competence in clear, concise and tactful communication with senior executive management, clients, peers and team members
Understanding of cloud, hosted services, and SaaS/ PaaS models as well as cloud -based commerce and business networks
Experience with SAP Services end to end implementation (from services sales to delivery)
Previous roles which will be helpful for a successful start include (not limited to): Project / Program Manager, Engagement Architect, BTS, Services Sales
Thorough knowledge of the S/4HANA Cloud solution, Services portfolio, customer use cases, competitive environment and knows what it takes to be successful
S/4 HANA Public cloud experience is preferred.
Professional Experience
10+ years’ demonstrated industry/solutions knowledge and expertise in breakthrough positioning and the delivery of value-added content and thought leadership
10+ years’ customer facing experience with involvement in sales areas
2+ years’ experience in a Cloud line of Business (eg. IaaS or Pass or SaaS) is preferred
3+ years’ experience in evaluating new business development opportunities in new or emerging markets.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 419251 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Lead Control Systems Engineer (N/A, N/A, IN)
Vadodara, Gujarat 1 hour ago
Requisition ID: 280010 Relocation Authorized: National - Family Telework Type: N/A Work Location: Various Bechtel Project Locations Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...
Lead Control Systems Engineer (N/A, N/A, IN)
Vadodara, Gujarat 1 hour ago
Requisition ID: 280010 Relocation Authorized: National - Family Telework Type: N/A Work Location: Various Bechtel Project Locations Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...
Automation Engineer (DMD) (Dahej, N/A, IN)
Vadodara, Gujarat 2 hours ago
Requisition ID: 277825 Relocation Authorized: National/International - Single Telework Type: Full-Time Office/Project Work Location: Dahej Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...
Automation Engineer (DMD) (Dahej, N/A, IN)
Vadodara, Gujarat 2 hours ago
Requisition ID: 277825 Relocation Authorized: National/International - Single Telework Type: Full-Time Office/Project Work Location: Dahej Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...
Surveyor (DMD) (Dahej, N/A, IN)
Vadodara, Gujarat 2 hours ago
Requisition ID: 276360 Relocation Authorized: National - Camp Telework Type: Full-Time Office/Project Work Location: Dahej Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in...
Senior Engineer- Mechanical Static (N/A, N/A, IN)
Vadodara, Gujarat 2 hours ago
Requisition ID: 278856 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Permanent Bechtel Office Locations Extraordinary teams building inspiring projects: Since 1898, we have helped...
Senior Engineer- Mechanical Static (N/A, N/A, IN)
Vadodara, Gujarat 2 hours ago
Requisition ID: 278856 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Permanent Bechtel Office Locations Extraordinary teams building inspiring projects: Since 1898, we have helped...
Welding/NDE Field Engineer (DMD) (Dahej, N/A, IN)
Vadodara, Gujarat 3 hours ago
Requisition ID: 277714 Relocation Authorized: National/International - Single Telework Type: Full-Time Office/Project Work Location: Dahej Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...
Lead Turnover Engineer - Os&Us (DMD) (Dahej, N/A, IN)
Vadodara, Gujarat 3 hours ago
Requisition ID: 279856 Relocation Authorized: International - Single Telework Type: Full-Time Office/Project Work Location: Dahej Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...
CFS Rep (Bangalore, KA, IN, 560103)
Bangalore, Karnataka 11 hours ago
We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges,...