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Analyst Customer Service-India (Bangalore, KA, IN)

Bangalore, Karnataka 1 day ago

Job Description

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube. Education Qualification: B.E. (Mechanical/ Mechatronics) with total 5 years of experience & above; consisting of 2-3 years of experience in machine tools industry. Diploma (Mechanical/ Mechatronics) with total 8-10 years of experience; consisting of 4-5 years of experience in machine tool industry. Age Group: Around 28 years. Location: Gurgaon [Job involves extensive travelling within NCR and at very times across India] Required Technical Experience (Mechanical): Should have hands on working experience of Special Purpose Machines & CNC General Purpose Machines & VTLs. Should have strong ability to read & understand Mechanical drawings. Should have strong ability to read & understand Hydraulic & Pneumatic circuits. Should have knowledge of Geometric test chart and alignment checking. Should have flair & ability for in-depth trouble shooting analysis of field problems. Should be conversant with QC tools, why-why analysis, root cause analysis, 8D analysis and problem reporting. Interact with HO - Designs and Assembly for CAPA. Preferred to have knowledge of Cp/ Cpk study and its analysis. Must have hands on experience to commissioning of the different types of CNC & PLC controlled machines. Handle independently the field issues, customer complaints and servicing issues. Plan/ schedule preventive maintenance, shut down maintenance at customer’s site. Co-ordinate with CFTs for attending field complaints, spares requirement. Communicate with accessories suppliers to resolve problems related to their units’ problems/ quality issues etc. Attend break down calls on highest priority. Preferred Experience (Electrical): Basic knowledge of Fanuc, Mitsubishi & Siemens CNC controls. Basic knowledge of PLCs like Siemens/Mitsubishi. Exposure of handling variable frequency drives like Control Technique, Mitsubishi, Siemens & Danfoss etc. Exposure on checking & editing PLC program for above controllers and make correction would be an added advantage. Other important requirements: Good written & spoken English communication skills. Manageable soft skills, data management & presentation skills. Willingness to travel extensively & at times at short notices. Ability of in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team to service provider team. Should have positive attitude and self-motivated. Create rapport with Customer’s project, production and maintenance team. Equal Opportunity Employer

LDFE - Mechanical - Os&Us (NMD) (Nagothane, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 279700  Relocation Authorized: National/International - Single  Telework Type: Full-Time Office/Project  Work Location: Nagothane  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more...

MET Bulk Management and Fabrication Specialist (Navi Mumbai, N/A, IN)

Navi Mumbai, Maharashtra 1 hour ago
Requisition ID: 280245  Relocation Authorized: International - Single  Telework Type: Full-Time Office/Project  Work Location: Navi Mumbai  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...

Senior Technical Services Analyst (Haryana-New Delhi, N/A, IN)

Delhi, India 1 hour ago
Requisition ID: 279313  Relocation Authorized: None  Telework Type: Part-Time Telework  Work Location: New Delhi  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160...

LDFE - Mechanical (NMD) (Nagothane, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 279701  Relocation Authorized: National/International - Single  Telework Type: Full-Time Office/Project  Work Location: Nagothane  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more...

Lead Control Systems Engineer (N/A, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 280010  Relocation Authorized: National - Family  Telework Type: N/A  Work Location: Various Bechtel Project Locations  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...

Lead Control Systems Engineer (N/A, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 280010  Relocation Authorized: National - Family  Telework Type: N/A  Work Location: Various Bechtel Project Locations  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...

Automation Engineer (DMD) (Dahej, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 277825  Relocation Authorized: National/International - Single  Telework Type: Full-Time Office/Project  Work Location: Dahej  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...

Automation Engineer (DMD) (Dahej, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 277825  Relocation Authorized: National/International - Single  Telework Type: Full-Time Office/Project  Work Location: Dahej  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than...

Surveyor (DMD) (Dahej, N/A, IN)

Vadodara, Gujarat 1 hour ago
Requisition ID: 276360  Relocation Authorized: National - Camp  Telework Type: Full-Time Office/Project  Work Location: Dahej  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in...

Office Services Assistant (Chennai, N/A, IN)

Chennai, Tamil Nadu 1 hour ago
Requisition ID: 283100  Relocation Authorized: None  Telework Type: Full-Time Office/Project  Work Location: Chennai  Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160...