India
Customer Service Manager Salary in Coimbatore, Tamil Nadu
₹350K
20% Low Band Avg
INR ₹515K
Average
₹913K
80% High Band Avg
- Bonus: 161K
Salaries based on experience level
The Average Entry Level salary of Customer Service Manager in Coimbatore, Tamil Nadu is INR ₹386K/yr, this salary increases 33% to ₹515K/yr when reach Mid Level Career.
From Mid to Senior Level the average salary increases 29% from ₹515K/yr to ₹670K/yr.
Salary Compared to India National Average Salary
- Customer Service Manager in Coimbatore, Tamil Nadu Salary
- vs
- Customer Service Manager in India Salary
The Average Salary of Customer Service Manager in Coimbatore, Tamil Nadu is ₹515K/yr. This is -21% lower (₹-144,560) compared to India national average salary of ₹659K/yr.
Salary Compared to Coimbatore City Average Salary
- Customer Service Manager in Coimbatore, Tamil Nadu Salary
- vs
- Coimbatore, Tamil Nadu City Average Salary
The Average Salary of Customer Service Manager in Coimbatore, Tamil Nadu is +13% higher (61,337) than the average salary for the city of Coimbatore, Tamil Nadu ₹454K/yr.
Customer Service Manager job description
Job Title: Customer Service Manager
Overview/Summary of the role:
The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department. This role involves managing a team of customer service representatives and ensuring that they provide excellent service to customers. The Customer Service Manager is responsible for monitoring customer service metrics, providing feedback and coaching to the team, and implementing strategies to improve customer satisfaction.
Responsibilities and Duties:
- Manage a team of customer service representatives, including hiring, training, scheduling, and providing ongoing coaching and feedback.
- Develop and implement customer service policies, procedures, and standards to ensure an excellent customer experience.
Customer Service Manager interview questions
Interviewer: Good morning, welcome to the interview for the position of Customer Service Manager. Can you please introduce yourself and tell us why you’re interested in this position?
Candidate: Good morning, my name is John and I am interested in applying for the position of Customer Service Manager in your organization. I have always been passionate about customer service and I feel that this position aligns with my career goals.
Interviewer: What are your top 3 strengths that you think will make you successful in this role?
Candidate: My top strengths include excellent communication skills, strong leadership abilities and an ability to think critically and creatively to resolve complex problems.
Interviewer: Can you explain your experience in managing a team or leading a project?
Candidate: I have had experience in leading teams in my previous roles. In my role as a project manager, I oversaw a team of 6 people and successfully delivered the project within the given time-frame and budget.
Salaries of Related Jobs compared to Customer Service Manager in Coimbatore, Tamil Nadu
Customer Service Assistant Manager
Coimbatore, Tamil Nadu
Customer Service Sales Associate
Coimbatore, Tamil Nadu
Customer Service Officer
Coimbatore, Tamil Nadu
Customer Service Representative (CSR)
Coimbatore, Tamil Nadu
Banking Customer Service Manager
Coimbatore, Tamil Nadu
Customer Service Team Leader
Coimbatore, Tamil Nadu
Customer Service Associate
Coimbatore, Tamil Nadu
Call Center and Customer Service Executive
Coimbatore, Tamil Nadu
Customer Service Supervisor
Coimbatore, Tamil Nadu
Salaries of Popular Jobs
Logistics Manager
Coimbatore, Tamil Nadu
Business Analyst
Coimbatore, Tamil Nadu
Data Scientist
Coimbatore, Tamil Nadu