Operations Support Manager Salary in Toronto, Ontario

Operations Support Manager job description

Job Title: Operations Support Manager

Overview/Summary of the Role:

The Operations Support Manager is responsible for managing the day-to-day operations of a company, ensuring that all operational processes are running efficiently and effectively. This role requires excellent communication skills, as well as the ability to manage a team and work closely with other departments.

Responsibilities and Duties:

- Managing and supervising teams of operations support staff

- Developing and implementing operational policies and procedures

- Ensuring compliance with company and industry regulations

- Monitoring and reporting on operational metrics, such as productivity and performance

Operations Support Manager interview questions

Interviewer: Can you give us an overview of your experience in operations support management?

Candidate: Sure, I have been working in operations support management for the past five years. I have experience in identifying and resolving operational issues, implementing process improvements, and managing teams to drive results.

Interviewer: Can you walk us through your process for identifying and resolving operational issues?

Candidate: First, I assess the root cause of the issue and gather data to support my analysis. Then, I work with the team to develop solutions and implement them. Finally, I monitor progress to ensure that the solution is effective.

Interviewer: Have you ever implemented a process improvement that resulted in significant cost savings or increased efficiency?

Candidate: Yes, I implemented a new inventory management system that reduced excess inventory levels by 30%, resulting in cost savings of $500,000 per year.