Canada
Operations Support Specialist Salary in Ottawa, Ontario
$43K
20% Low Band Avg
CAD $50K
Average
$60K
80% High Band Avg
Salaries based on experience level
The Average Entry Level salary of Operations Support Specialist in Ottawa, Ontario is CAD $50K/yr, this salary increases 29% to $65K/yr when reach Mid Level Career.
From Mid to Senior Level the average salary increases 30% from $65K/yr to $85K/yr.
Salary Compared to Canada National Average Salary
- Operations Support Specialist in Ottawa, Ontario Salary
- vs
- Operations Support Specialist in Canada Salary
The Average Salary of Operations Support Specialist in Ottawa, Ontario is $50K/yr. This is +3% higher ($1,900) compared to Canada national average salary of $48K/yr.
Salary Compared to Ottawa City Average Salary
- Operations Support Specialist in Ottawa, Ontario Salary
- vs
- Ottawa, Ontario City Average Salary
The Average Salary of Operations Support Specialist in Ottawa, Ontario is -15% lower (-9,554) than the average salary for the city of Ottawa, Ontario $59K/yr.
Operations Support Specialist job description
Job Title: Operations Support Specialist
Overview/Summary of the Role:
The Operations Support Specialist is responsible for ensuring smooth and efficient operations in an organization's business processes. They work closely with various departments to streamline procedures, troubleshoot technical problems, and optimize systems to increase productivity and minimize operational costs.
Responsibilities and Duties:
1. Assess, design and implement operational procedures and processes.
2. Support and maintain the technological systems, ensuring their efficient and secure operation.
Operations Support Specialist interview questions
Interviewer: Good morning/afternoon, thank you for coming in today. Can you please tell me a little bit about yourself and why you're interested in the Operations Support Specialist position?
Candidate: Good morning/afternoon, thank you for having me. I'm (Candidate's Name), and I have experience in (relevant field or previous role). I'm interested in this position because of my strong organization and communication skills, as well as my desire to work in a fast-paced environment where I can contribute to the success of the team.
Interviewer: That's great to hear. Can you walk me through your experience in operations support and how you've contributed to the success of your previous teams?
Candidate: Sure. In my previous role at (previous company), I was responsible for managing data entry and ensuring the accuracy of customer information. I developed a more streamlined process for this task, which not only saved time but also reduced errors by 50%. Additionally, I provided assistance to the customer service team by resolving complex customer disputes and escalated issues.
Interviewer: That sounds impressive. Can you give an example of a time when you had to problem-solve on the spot to resolve a customer issue?
Candidate: Yes, there was a time when a customer was having trouble accessing their account online. Upon further investigation, I found that their account was locked because they had entered their password incorrectly multiple times. I quickly unlocked the account and provided step-by-step instructions on how to reset their password, which resolved the issue.
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