Employer : 2437039 Ontario Inc. Location : 18 Lloyd Crescent, Brampton, Ontario, L7A 4J5 Job Title : User Support Technician NOC Code : NOC 22221. Positions Available : 1 Term : Permanent, Full Time. Salary : $34.00/hour. Start Date : As Soon As Possible. Education : Secondary School. Language : English. Experience: 1 to 2 years in trade. Essential Skills: Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus Duties: · Communicate via digital means or face to face with computer users who are having problems, to identify and record their issues. · Consider user guides, technical guides, and other documentation, to investigate and execute solutions. · Provide guidance and training to users in response to identified difficulties. · Recreate, identify and resolve technical issues face by users. · Assist users with company systems, networks, and the Internet as required in response to detected issues. · Gather, arrange and maintain a problems and solutions log for use by other technical support analysts. · Contribute to the redesign of applications and computer software. · May supervise other technical support workers in this group. Please apply to itworkxto@gmail.com with your resume and cover letter or mail at 18 Lloyd Crescent, Brampton, Ontario, L7A 4J5