User Support Technician
Surrey, British Columbia 1+ months ago
Job Description
Salary: $33.00/Hourly
Job Type: Full-Time, Permanent
Language: English
Start Date of Employment (Approx.): As soon as possible
Minimum Education: High School
Positions Available: 1
NOC Group: User Support Technicians (22221)
NOC Job Title: User Support Technician
Job Location(s)
Unit-200 7404 King George Blvd.
Surrey, British Columbia
V3W 1N6 Canada
Job Description
· Coordinate with customers to resolve all technical issues and escalate same if required
· Read technical manuals & guides to confer with users
· Investigate and resolve problems to provide assistance to the users
· Identify the needs of users and train them to sort the issues
· Provide proper network, internet support to the users
· Create documentation and manuals for use by other users
· Developing, designing or creating new applications and software
· Keeping up to date knowledge and implement while working
Requirements:
· Completion of Secondary School Education is required.
· Minimum Post-Secondary Education in the same field required.
How to Apply
Email: jaiitsolutioninc@gmail.com
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