Business Address: 9029 148 St., Surrey, BC, V3R 3W7 Language of work: English Term of Employment: Full-Time Permanent Position (35-37 hrs/week) Work Location: 9029 148 St., Surrey, BC, V3R 3W7 Job Duties: · Coordinate and plan office activities, including creating important office forms, and contacting customers for pick up and delivery of cargo. · Prepare a work schedule based on information provided by the manager, and owner, based on deadlines. · Delegate work to office support staff, and ensure deadlines are met and compliance with the company's procedures. · Prepare and proofread correspondences, and invoices to be sent to the clients. · Ensure that the mail letters are kept in a safe and secure place so that a proper record is maintained. · Effectively manage the company email inbox to ensure that client/vendor correspondences are managed properly. · Coordinate the flow of information internally with the current employees to ensure that the team remains well-connected throughout. · Answer telephone inquiries and convey messages to the related employee. · Manage and organize office administrative procedures and documentation system, and periodically implement new procedures to improve efficiency. · Prepare and maintain data like hours of service, schedule of employees, etc. and prepare documents like experience letters, promotion letters, etc. upon instruction from superiors. · Follow up with clients about the status and payments for invoices.