Company: Techo-Bloc Inc. o/a Techo-Bloc Business Information: At Techo-Bloc we offer industry leading hardscape and masonry products, including pavers, slabs, walls, steps, caps, and edges available on the market. All of our high-quality products marry art and science, with cutting edge technology and thought engrained in the design and manufacturing process. Business Address: 5255 Rue Albert Millichamp, Saint-Hubert, QC, J3Y 8Z8 Work Location: 2852 Cedar Creek Rd, Ayr, ON, N0B 1E0 and occasional work in 5255 Rue Albert Millichamp, Saint-Hubert, QC, J3Y 8Z8 Type of Employment: Full time - Permanent Anticipated Start Date: As soon as possible Job Description: Establishes, introduces, coaches and supports adoption and adherence to QA standards and processes across manufacturing sites in Québec and Ontario. Establishes systems and procedures, maintains and reports product conformance to specifications and processes to ensure thorough inspection of raw materials, works in process and finished goods inventories. Audits and reviews production process for conformance to quality standards. Supervises and provides guidance and direction to a team of 4 QA Technicians and ensures performance of all internal and external quality checks. Recommend measures to improve productivity and product quality: Root cause analysis; Reports and tracks any significant deviations from quality standards and recommends corrective action to appropriate management. Participates in new product development and participates in cost and mix optimization. Determines validity of customer complaints via customer contact, blueprint interpretation and/or inspection of returned goods. Acts as liaison for all matters relating to quality of produced goods to all other organizations within and across the company. If needed, visits suppliers to review quality concerns and issues to minimize inspection requirements.