Employer: XO Bistro + Bar (Legal Name: KC Lam Holdings Ltd) XO Bistro + Bar is a Vietnamese restaurant in Edmonton, Alberta paying homage to homestyle Vietnamese cooking, spotlight family recipes for noodles soups, spring rolls, grilled meats, banh mi, and many other classic dishes. Currently, we are looking for a full-time Food Service Supervisor who is willing to join our energetic team and supervise food service staff. Working Location: 10236 - 103 Street, Edmonton, AB T5J 0Y8 Position: Food Service Supervisor Wage: $18.65 - $20.65 per hour (Depending on working experience) Working Hours: average 30 hours per week Terms of Employment: Full-time, Permanent Starting Date: As soon as possible Position Available: 1 Benefits: 4 % Vacation Pay or 10 Business Days of Paid Vacation & Tips Duties: · Supervise and coordinate the daily tasks of food service staff who prepare and serve food; · Ensure that the food and customer service satisfy the quality control standards of the restaurant; · Prepare shift schedules of food service staff and assist in developing and updating restaurant policies and work procedures; · Monitor and maintain records of inventory, sales, wastage, and order ingredients and supplies for food service in a timely manner; · Assist in hiring new food service staff and train them in daily tasks, restaurant policies, and safety and disinfection procedures; · Supervise and check deliveries of food, and prepare order summaries for the chef based on any special requests from customers; · Address customer concerns and complaints in a professional manner.