Company: Demand Science Canada Inc. Business Information: We are Demand Science, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers. Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA. We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale. Business address: 100 King Street West, 1 First Canadian Place, Suite 6200, Toronto ON M5X 1B8 Work location: Remote position and various locations throughout Toronto to meet with stakeholders Type of Employment: Full Time - Permanent Estimated Start Date: As soon as possible Job Description: Recruit staff identifying staffing needs, conducting interviews, assessing candidates and making hiring decisions Review operational reports to assess compliance with software and hardware requirements Supervise staff and create an inspiring team environment with an open communication culture and clear strategy to include establishing goals with deadlines and monitoring performance Train staff leadership through coaching, mentoring, performance development and performance management Conduct performance reviews to foster effective communication, identify motivators, enhance technical skills and understand development opportunities Assign, co-ordinate and review projects and programs Plan, organize, direct, control and evaluate daily operations Manage incidents Manage the DevOps team that performs release deployments, application performance monitoring, and maintenance of cloud environments Take ownership of overall health and performance of applications and services while ensuring SLAs are met Establish proactive monitoring, alerting, and 24x7 on-call DevOps support Define long-term DevOps roadmaps to deliver cloud operations excellence Direct the resolution of highly complex or unusual business problems using advanced analytical thought and judgment Lead cost optimization strategies to drive cloud spending and cost reduction while maximizing business value Provide technical leadership around cloud operations and governance Define, manage, and track KPIs and quality metrics across infrastructure projects Negotiate and influence opinions of others by bringing recommendations for change or innovation through broad industry and commercial awareness of latest strategies, tools, and technologies Development and implementation of DevOps strategy to meet business needs and product roadmap Create, monitor and report on DevOps budget Development and responsibility for business continuity Attend regular meetings with internal stakeholders and the product team to discuss collaboration on product development and enhancements, problem-solving sessions, review of errors to result in standardized documentation, compliance and regulations training, cross-functional team meetings, and business strategy planning.