WORK ARRANGEMENTS This position works from the company office (17R Atlantic Ave, Toronto, ON M6K 3E7). Hybrid work opportunities (split between company office and employee's home office may be possible). Job Summary The Design and Operations Coordinator is responsible for managing office operations, coordinating administrative processes, and supporting project planning and execution. This role requires strong organizational skills, leadership abilities, and the capacity to handle multiple priorities. The position bridges administrative, operational and design functions to ensure smooth business processes, effective resource management, and the delivery of high-quality audits and reports for external clients. The role involves 75% administration and 25% design duties. Key Responsibilities: · Oversee and coordinate office administrative procedures, regularly reviewing, evaluating, and implementing process improvements. · Maintain the master production schedule and organize weekly production meetings. · Establish work priorities, delegate tasks to office support staff, and ensure deadlines are met and procedures are followed. · Provide sales support, including creating media kits, market lists, mock-ups and other necessary materials. · Administer policies and procedures related to record management, ensuring compliance with government access to information and privacy legislation. · Coordinate and plan for office services, including space accommodations, relocations, equipment, supplies, and security services, ensuring resources are efficiently utilized. · Conduct analyses of administrative operations related to budgeting, contracting, and project management, providing actionable insights to senior management. · Prepare and manage operating budgets, maintain inventory controls, and oversee expense tracking for administrative and operational projects. · Assemble, analyze, and prepare periodic and special reports, manuals, correspondence, and presentations as required. · Supervise and provide guidance to records management technicians and administrative staff to maintain operational efficiency. · Carry out administrative activities associated with admissions or other specific institutional processes, adhering to organizational policies. · Ensure compliance with all organizational and legal requirements in administrative operations and policy implementation. · Follow up on the status of campaign materials, payments and other accounting tasks as assigned. · Set and follow design standards to ensure websites look consistent and professional. · Design visuals for websites that match the organization's brand. · Create and update website content using tools like graphics, databases, and animation software. · Perform additional duties or projects as required.