Responsibilities Tasks · Confer with clients to identify requirements · Analyze and audit existing systems to identify areas for improvement · Mastermind and design systems that will help support organizational goals · Work with team members to build and implement IT systems for the organization · Identify bugs and inefficiencies within existing systems and develop patches and fixes · Perform routine maintenance on software and hardware that compose existing systems · Conduct reviews to assess quality assurance practices, software products and information systems Experience and specialization · Routinely check the work order ticketing system and complete tasks in order of urgency · Ensure that all systems and programs are carefully documented Computer and technology knowledge · Android · Cloud · Hyperion · Information Technology Infrastructure Library (ITIL) · Microsoft Visual Studio · Salesforce · Tool Command Language (TCL) · JavaOS · Networking software · Networking hardware · Internet · Servers · File management software · Multimedia software · Presentation software · Communication software · Image editing software · Project management software · Programming software · HTML editing software · Website creation and management software · Web service design · Business diagram software · Database software · Programming languages · Software development · Spreadsheet · Data analysis software · Java · MS Office · MS Windows Additional information Security and safety · Criminal record check Work conditions and physical capabilities · Fast-paced environment · Work under pressure · Tight deadlines · Repetitive tasks · Manual dexterity · Attention to detail · Sitting · Combination of sitting, standing, walking Personal suitability · Accurate · Client focus · Efficient interpersonal skills · Excellent oral communication · Excellent written communication · Initiative · Judgement · Organized · Team player · Proactive