Join the Donair team as our Food Service Supervisor and be part of a culinary legacy committed to quality and flavor since 2010 during the Winter Olympics. In this role, you'll oversee our restaurant's daily operations, ensuring the consistent quality of our freshly prepared Mediterranean-inspired ingredients. Your leadership will be crucial in guiding a team dedicated to providing an exceptional dining experience. As a member of the Donair family, you're not just taking a job; you're stepping into a career opportunity with a brand that prioritizes innovation and customer satisfaction. You'll be instrumental in perpetuating our founders' vision of serving healthy, flavorful meals to our community. Our brand is synonymous with continuous evolution. We've maintained our commitment to quality since day one, striving to offer the finest in Mediterranean cuisine. This commitment is evident in our ever-evolving menu, featuring delicious and exciting items that ensure each visit to a Donair restaurant is a unique and delightful experience. Employer Information Company's Legal Name: 1319891 BC Ltd. Company's Operating Name: Donair Dude Website: donairdude.com Business Address: B - 340 Highway 33 W Kelowna BC V1X 1X9 Position Description Position: Food Service Supervisor Type of employment: Full-Time; Permanent No of positions: 3 Anticipated Start date: As soon as possible Work Location: B - 340 Highway 33 W Kelowna BC V1X 1X9 Salary and Benefits Salary: $19.00 per hour Overtime and Vacation Pay Stable & full-time employment Work-life balance through flexible and accommodating work environment Paid Meals Career advancement opportunities Job Responsibilities · Overseeing the daily operations of ensuring products consistently meet high standards of quality and flavor. · Implementing and adhering to operational guidelines and procedures to maintain consistency across our brand. · Addressing any maintenance or repair needs promptly during the workday, regularly checking kitchen equipment functionality, and coordinating with maintenance teams or vendors as required. · Assisting in coaching and motivating team members to foster a productive and positive work environment that aligns with our company's ethos. · Managing the onboarding and comprehensive training of new employees, ensuring they are well-versed in our culinary techniques and customer service standards. · Creating, reviewing, and adjusting staff schedules, while managing attendance and punctuality to ensure smooth restaurant operations. · Conducting performance reviews with team members, acknowledging their work, and providing constructive feedback to align with our quality standards. · Maintaining a harmonious work environment by effectively resolving team disputes and fostering a collaborative atmosphere. · Upholding our commitment to superior customer service by responding swiftly and professionally to customer feedback. · Promoting in-store offers, keeping the team updated on current promotions, and encouraging upselling. · Managing ingredient and material orders, overseeing inventory levels, and tracking stock, sales, and waste to ensure operational efficiency. · Ensuring adherence to health, safety, and hygiene standards to provide a safe and secure dining and working environment. · Maintaining compliance with local, provincial, and federal regulations, including health inspections and labor laws, to uphold the company's reputation and standards. · Develop innovative strategies to increase operational efficiency, reduce costs, and boost sales, and communicate them to management. Job Requirements · Completion of a college program in food service administration, or hotel and restaurant management or 1 -2 years of experience in the food service sector. · Excellent written and oral communication skills. · To be driven and not afraid to take decisive action. · Excellent supervisory skills and a strong understanding of customer service. · Ability to manage a team to achieve common goals. · Highly organized and efficient, working well under pressure. How to apply? If you're ready to embark on a rewarding career journey with us, please submit your resume via an email to opportunities.donair9891@gmail.com. Be sure to mention " Food Service Supervisor " in the subject line. You may also apply in person at B - 340 Highway 33 W Kelowna BC V1X 1X9. We are proud to be an equal-opportunity employer and welcome everyone to apply. Whether you're a student, a youth, a new immigrant, or an aboriginal person, if you have the skills we need, we want to hear from you.