Business Development Center (BDC) Manager
Kamloops, British Columbia 1+ months ago
Job Description
· Assist in hiring, training, motivating, counselling and monitoring the performance of all sales employees.
· Ensure the lot manager and sales staff keep the lot clean and organized.
· Oversee all Internet leads and outbound activity.
· Provide guidance to all sales team members in establishing and reaching short and long-term sales goals.
· Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.
· Ensures that new salespeople understand and follow dealership processes.
· Provides proper product and training resources for salespeople on a regular and continuous basis.
· Oversees the efforts of salespeople to enhance the image and customer satisfaction ratings of the dealership.
· Establishes and maintains standards for the delivery of vehicles to customers.
· Work with Sales Associates and coach them through the sales process.
· Must follow Company safety policies and practices, and immediately, report any and all accidents to Sales Manager.
This is a full-time position of 40 hours per week
Work Location: Kamloops Honda
Address: 1308 Josep Way, Kamloops, BC, V2H 1N6
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