Tasks * Arrange and co-ordinate seminars, conferences, etc. * Supervise other workers * Establish and implement policies and procedures * Train other workers * Record and prepare minutes of meetings, seminars and conferences * Determine and establish office procedures and routines * Schedule and confirm appointments * Answer telephone and relay telephone calls and messages * Answer electronic enquiries * Respond to employee questions and complaints * Order office supplies and maintain inventory * Arrange travel, related itineraries and make reservations * Greet people and direct them to contacts or service areas * Assign, co-ordinate and review projects and programs * Plan, organize, direct, control and evaluate daily operations Experience and specialization Computer and technology knowledge * Google Docs * MS Office Area of specialization * Reports and records * Invoices * Charts, tables, graphs and diagrams Additional information * Work conditions and physical capabilities * Fast-paced environment * Work under pressure