Sales Administrator Salary in Melbourne, Victoria

Sales Administrator job description

Job Title: Sales Administrator

Overview/Summary of the role:

A Sales Administrator provides support to the sales team of an organization, ensuring efficient and smooth operations within the department. The role involves a variety of tasks, including customer service, order processing, data management, and coordination of sales procedures. The Sales Administrator typically reports to the Sales Manager and works collaboratively with other departments, such as finance, production, and logistics.

Responsibilities and Duties:

-Handle the incoming sales inquiries and responding to customer queries via phone and email

-Prepare and manage sales quotations and contracts, ensuring accuracy and compliance with company policies and procedures

-Coordinate with the production and logistics team to ensure timely delivery of goods

-Process sales orders and invoices in a timely manner while ensuring accuracy

Sales Administrator interview questions

Interviewer: Hello, thank you for coming in today. Please tell me a bit about yourself.

Candidate: Sure, my name is John Doe and I have been working in sales for the past five years. I have experience in sales administration and customer service.

Interviewer: That's great, John. Can you tell me about a time when you had to juggle multiple tasks and how you managed to handle them all?

Candidate: Yes, in my previous job, I was responsible for managing a high volume of customer orders while also managing our inventory. I created a system to prioritize and fulfill orders, which allowed me to handle everything efficiently.

Interviewer: How do you ensure you stay organized and efficient in your role as a sales administrator?

Candidate: I am detail-oriented and I use tools like spreadsheets and calendars to keep track of tasks and deadlines. I also communicate regularly with the sales team to make sure that we are all on the same page.