Job description • Join an innovator and recognised leader in Australian retailing • Benefit from Stratco training & support to ensure success in role • Enjoy varied & interesting work About Stratco Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY An exciting opportunity has become available for a Trade Counter Sales Team Member based in Pambula. This position involves working as part of our collaborative sales team - reporting to the Branch Manager. As a key member of the Pambula Showroom you will often be a key point of contact with our customers. In this role you will be expected to find out the needs of the customer and then present them with a suitable solution. As such you will need to have a thorough understanding of the products and services provided by Stratco and be willing to participate in regular training relating to Stratco’s products and systems to ensure your knowledge is kept up to date. This role will be varied and involve a range of sales support and order entry assistance to the team. Responsibilities • Assisting customers to find innovative solutions to problems using Stratco products and materials • Growing sales • Liaising with the operations team to improve product design and customer service • Preparing project quotations and sales proposals • Order entry • Sales support to the team as required • Collaborate with team members, other business areas and projects as required • Strict adherence to our critical safety rules & contributing to a safe working environment About You • A passion to deliver outstanding customer service • Excellent communication skills • An eye for detail whilst working in a fast-paced environment • The ability to provide solutions to customers • Proven sales experience • Computer literacy • Proven sales experience • Willingness to enhance the customer experience by working with enthusiasm, energy, and pace • Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart Rewards & Benefits Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme OUR EVP At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. APPLICATION PROCESS If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail. To see more information about Stratco & our careers please visit – stratco.com.au/careers