Senior Associate, Digital Workplace Technologies (Collaboration)
Australia 1 month ago
Job Description
Location: Gurugram,Haryana,India
About Us:
We turn customer challenges into growth opportunities.
Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.
We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.
Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners.Be a part of an Awesome Tribe
About the Collaboration Engineer– Microsoft 365
The Collaboration Engineer– Microsoft 365 is a talented individual contributor tasked with improving, managing& monitoring Microsoft 365 collaboration technologies (Teams, SharePoint, Power Platform) across the business, reporting to the Associate Director of Digital Workplace Technologies. The Collaboration Engineer– Microsoft 365 is a subject matter expert who partners across IT teams or individuals from the business to understand Digital Workplace demands& requirements better. They will assist with understanding business needs, defining solutions, implementing fixes and driving innovation within Microsoft 365, helping to deliver Material IT's mission of People First. They appreciate nuance but fight complexity; they are motivated by the satisfaction of faster, more reliable outcomes for Material's end-users and are energized by exposure to the whole gamut of Digital Workplace technologies. They will translate business requirements into secure, scalable, and reliable Digital Workplace solutions through the implementation& operation of delivered solutions.
Key Objectives of the Collaboration Engineer– Microsoft 365
• Implementation: Implement, improve& support Microsoft 365 collaboration solutions for Material that
enable a modern Digital Workplace with exemplary architecture and user experience.
• Collaboration& Knowledge Management: Encourage& facilitate knowledge management through Microsoft
365, ensuring our people are confident& proficient with the platform’s capabilities.
• Security: Ensure effective security measures are in place for all Microsoft 365 collaboration features, including
authentication, access& data control and alerts& investigations.
• Operations: Drive automation, monitoring& troubleshooting for Material's Microsoft 365 collaboration
solutions. This person uses their best judgment to ensure this is delivered, minimizing manual hand-offs and
single points of failure and leveraging operations partners where appropriate.
• Support: Ensure Digital Workplace solutions are delivered and transitioned to the Helpdesk team for ongoing
support. Provide guidance, mentorship, documentation, and training, acting as an escalation point for the
Help Desk team for Microsoft 365 collaboration-related queries.
Types of Work
• Organizing Knowledge: Standardize& streamline work within Microsoft 365’s collaboration technologies
(Teams, SharePoint, PowerPlatform) to enhance content creation and emerging capabilities (e.g.
Generative AI)
• Organizing Project Data: Improve project delivery by moving legacy project content towards standardized
Knowledge Management concepts (e.g Teams, Sites, Channels& Libraries).
• Organizing Groups: Define& configure advanced security measures for Teams and Groups, including
access controls, audit logging, and threat detection to protect sensitive information.About you
• An innovator who is creative& constantly looking to improve Material's ways of working.
• A learner who is hungry for knowledge and has the humility to continue to learn every day.
• A collaborative team member who focuses on guiding our people to get the most out of Google
Workspace, ensuring we continue to learn& grow.
• A relationship builder who shares& promotes best practices to colleagues, counterparts, and partners
alike through actions, influencing& persuasion.
• A multi-tasker able to work in a fast-paced environment without getting overwhelmed.
• An eye for detail, always ready to put in the extra effort to deliver polished, well-formed IT solutions for
Material.
• Mindful of the employee experience - articulate, confident& well-spoken in all forms of communication,
comfortable being the voice of our customers to Material IT and the face of Material IT to our customers.
• Team player that emphasises collaboration, relationships and knowledge sharing between Digital
Workplace Technologies and across Material IT.
Skills Required
• A bachelor's or master's degree in computer science, information systems, business administration, or
equivalent work experience.
• 5-7 years’ experience administering Microsoft 365 (i.e. SharePoint Online, Teams, Power Platform)
• Proficiency in automation and scripting (PowerAutomate, PNP, PowerShell).
• Proven record of technical leadership on Modern Workplace projects with complex business requirements.
• Strong analytical skills that translate business requirements into actionable items.
• Strong communication and presentation skills that can convey complex technical concepts simply for non-
technical audiences.
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