Job Type: Permanent Category: Business Support Location: RAAF Base Amberley Date Advertised: 26-MAR-25 Job Reference: BOE/1852386 Job Title: Customer Support Specialist Business Unit: Division: Summary: About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.  Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.  We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.  We are seeking a talented Customer Support Specialist - Level 1 to join 1SQN Training Flight Logistics team.  This is an opportunity to provide direct support to real time flying operations for the F/A-18 Fleet of Super Hornets.  The role is based at RAAF Base Amberley and is an on-site requirement to support aircraft rectifications and aircrew graduation.  There is also a requirement to be available for shift work Monday to Friday and exercise support at other RAAF Base locations within Australian shores.  Applicants must be an Australian Citizen and be able to meet Defence Security vetting and Boeing Global Trade Controls (Essential). Must have or be able to acquire NV1 security clearance (Essential).  Participate in staff activities to meet customer objectives so not to impact aircraft maintenance schedules. Provide supply chain guidance to aircraft maintenance teams in relation to equipment requests and investigations. Identify, investigate and discuss corrective actions with customers for overdue products or services impacting aircraft maintenance schedules. Participate in post production activities to optimise stock replenishments holdings. Assist with stocktakes, review shelf life managed items, assist with hazardous waste storage and collection. Be available for shift work. Be available to deploy on in-country exercises for at least a 2-week period annually. To provide support as needed within Training Flight team for targeted objectives.  Experience/Qualifications Competent forklift operator (Essential). Valid C Class vehicle license (Essential). Understanding of Shelf Life management, quarantine control and hazardous product management (Essential). Demonstrated communication skills for effective engagement with stakeholders (Essential). Minimum 5 years Defence Industry Experience (Highly Desirable) Sound understanding of Defence Logistics policies and procedures (Highly desirable). Demonstrated experience in Defence information management systems such as CAMM2, NETMAARS, SAP and LNIDS (Highly desirable).  We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.  Flexible working conditions                       Study assistance                            Salary packaging                            Employee Incentive Program                    Global opportunities