Job Type: Permanent Category: Engineering / Technical Location: RAAF Base Amberley Date Advertised: 29-JAN-25 Job Reference: BOE/183768B Job Title: C-17 - Engineering and ASSC Product Support Manager Business Unit: Division: Summary: About the Enterprise The RAAF 36SQN operates 8 x C-17 Globemaster Aircraft and their significant support elements, including loadmaster and flight crew training devices. As the primary heavy lift capability for the ADF they are called upon 24/7, 365 days a year for operations both domestically and abroad. The C-17 is a nationally significant capability and is the Australian Government's go-to capability when it comes to disaster relief at home and abroad. At C-17A ASSC, diversity, inclusivity, and collaboration are central to our Programs core values. Our interactions are shaped by the Program's cultural expectations and C-17A ASSC personnel, proactively demonstrate Seek, Speak & Listen behaviours (Boeing's expected behaviours). As a long-standing team, ASSC celebrate and respect the diversity within our group, fostering an inclusive environment where every voice is heard, respected and appreciated. Using these mental models, our philosophy is to prioritise our customers mission, in a best for capability approach, ensuring everything we do is done safely, with integrity and in a manner that strengthens relationships. There are two elements to this role; C-17 (ASSC) Product Support Manager - As the Australian Sustainment Services Contact (ASSC) Product Support Manager you will have program leadership oversight responsibilities for both the Engineering and Supply Support (Logistics) teams. The Product Support Manager is a Key Position of the Contract as the CAM (Cost Account Manager) and is a committed member of the ASSC core Leadership Team. The Product Support Manager is accountable to the ASSC Program Manager for delivery of the services listed under the contractual Statement of Work (SoW). You will be supported by your team, the BDA C-17 Chief Engineer and Supply Support Lead for of the delivery of key products and services. C-17 Engineering Manager (for both G3 and ASSC) - As an Engineering Manager within Sustainment Operations business you will have capability leadership responsibilities to oversee and manage engineering and technical sustainment services for the C-17A platform, spanning both the ASSC and The Boeing Company G3 contracts. As a Multi-skilled Engineering Manager, you will work closely with both the ASSC and G3 Program/Project Managers to ensure the delivery of engineering sustainment services for the C-17A capability. This will include the development and retention of the required C-17A technical and design services workforce to meet the requirements of both C-17A support contracts; and internally funded activities required to grow BDA Sustainment Operations business. In this role you will: Be working with the Project Managers and Chief Engineer to provide collaborative oversight to ensure the engineering and technical support scope is delivered within the schedule and budget constraints of the Enterprise, with interdependency on quality outcomes. Provide Cost Account Management (CAM) services as delegated by the PMs. Acting as a customer interface to ensure that contract deliverables are adequately understood and communicated. Ensuring effective deployment of engineering activities and resources. Liaising with BDA Engineering skill-stream leaders to ensure the engineering skills needed for the Programs are being provided; and to maintain and grow the knowledge, skills and experience of the C-17A Engineering team. Tracking performance metrics and identifying continuous improvement opportunities. To be considered for the role you will have: Minimum of 5 years' experience working within a sustainment related organisation within a technical industry. Demonstrable understanding of core sustainment principles e.g., change management, baseline management, cost, schedule and asset management. Effective communication and interpersonal skills, and demonstrated ability to engage, influence and cooperate with a wide range of internal and external stakeholders. Bachelors degree (or equivalent) in a relevant field Preferred but not essential: Qualifications in Business or Engineering Management Leadership experience in a technical field. Experience with technical management of aerospace and / or Defence projects. Experience in an ASDEFCON contract environment. Experience working under the Defence Aviation Safety Requirements (DASRs) framework Applicants must be Australian Citizens to meet Defence security requirements. BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply. If you are ready to join an innovative and exciting program and would like to register your interest in taking on this important leadership role, please click Apply Now.