Job Type: Permanent Category: Trade / Operations Location: Brisbane Date Advertised: 07-JAN-25 Job Reference: BOE/1836706 Job Title: Product Support Contract Deliverable Focal Business Unit: Division: Summary: BDA is now recruiting for a Product Support Contract Deliverable Focal located in Brisbane. Role Overview: The Product Support Contract Deliverable Focal will lead key activities in the integrated support program, focusing on contract deliverables, support system analysis, provisioning, technical data, and maintenance training for deployed communications systems. Providing support and training to your staff constitutes a key function of this role.  This role involves collaboration with various stakeholders, including internal teams and government staff. Key Responsibilities: Lead and execute integrated support program activities, ensuring deliverables meet contract requirements. Develop and track performance metrics and initiate corrective actions as needed. Coordinate engineering change proposals and validate estimates for cost and scope impact. Respond to customer inquiries and document issues, ensuring effective resolution. Crafting, educating and supporting ILS team staff.  Extensive knowledge of integrated logistic support systems and processes. Proven experience in delivering contracted support programs. Strong analytical skills for interpreting complex support system data. Familiarity with Defence logistics data sources is desirable. Applicants must be Australian citizens to meet security requirements.  Culture: BDA is committed to diversity and encourages applications from women, Aboriginal or Torres Strait Islander peoples, and ex-defence personnel. Flexible working options Employee Incentive Program Global opportunities This position offers a unique opportunity to contribute to significant defence programs while working in a supportive and inclusive environment.