Job Type: Ongoing - full time Category: IT and Telecommunications Location: Blackburn North Business Centre Date Advertised: 14-FEB-25 Job Reference: AV/1844791 Job Title: Lead Systems Engineer Business Unit: Division: Summary: At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.  We are seeking a Lead Systems Engineer to manage the AV datacentre and server environments, including analysis, design, installation, maintenance, backup, licensing and security across datacentre, server and cloud infrastructure to ensure the ongoing administrative and operational functioning of the AV business.  This is a Full Time, permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Blackburn or Ballarat in line with our hybrid working model.  Reporting to the Senior Manager Cloud & IT Infrastructure, responsibilities of this position include, but are not limited to: Develop and adhere to policies, procedures and standards for systems functions in conjunction with stakeholders for operational implementation Develop and provide operational reports for management Implement infrastructure solutions and design redundant solutions, strategies and roadmaps for the ongoing improvement, efficiency and simplification of Ambulance Victoria's infrastructure Provide technical leadership in automation, repeatability and continuous improvement to ensure Ambulance Victoria can deploy and maintain quality and ever improving enterprise infrastructure Provide effective leadership to the systems engineering team by fostering a culture of accountability, leadership and continuous process improvement Ensure adherence to change control policies and procedures for all activities associated with systems engineering and administration  The ideal candidate has A postgraduate degree in business, technology, computing or equivalent or relevant industry certification (or progress toward) with high level relevant experience, or an equivalent combination of training and sound experience Microsoft Certification (Systems Engineer) or equivalent qualification ITIL v3 foundation certification Demonstrated experience across infrastructure management and solutions, including establishment and management of Virtualised enterprise level server environments operating under VMware Proven capability in Active Directory design, Group Policy design, support of complex Microsoft Windows Server environments, Microsoft Exchange Server 2016 and Exchange Online with strong documentation skills using MS Office products including Microsoft Visio  Please see the position description for a full list of position responsibilities and key selection criteria.  Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.  This position is classified AV5 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.  The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  Your application is an integral part of the selection process and should include:  Cover letter outlining your experience and interest in the position Current resume  Applications must be submitted by 11.59pm AEDT on Sunday 2 March 2025.Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.  For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact hiring manager or recruitment recruitment@ambulance.vic.gov.au or 03 9840 3653.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.